“No shipping methods available “

  • Resolved marpessa1

    (@marpessa1)


    6 years, 7 months ago

    Hello, I have a problem with the checkout page and I can’t find a solution despite the fact that I’ve tried everything. Here’s what I have:

    I have a variable product. I have 5 different shipping zones defined. (Please note that I’ve edited the shipping states according to this document: https://docs.woocommerce.com/document/addmodify-states/, created the shipping zones with the states I’ve added here and it all seems to be working fine on the backend. All the shipping zones have shipping methods defined for them, some free shipping, some with standart rate. When, however, I go to the checkout screen, the “no shipping methods available” notice keeps popping up. The funny thing is, it actually calculates the shipping fee according to the address state user picks, and it shows the sum correctly. When I enable debug mode, the notice “user shipping zone found” also shows up, so it actually works despite the very annoying popup that keeps showing and scrolling the page to the top. Is there any way I can get rid of that?

    Thanks very much in advance.

    (The site is under construction now so I didn’t include the URL.)

Viewing 2 replies - 1 through 2 (of 2 total)
  • Laurena Rehbein

    (@lrehbein)

    Automattic Happiness Engineer

    Hi there,

    You’ve mentioned that you have shipping debug on, and there is a message confirming that the right zone has been matched?

    And you have confirmed that the zone that is being matched, has shipping methods set up and enabled? Are these flat rates?

    Have you got payment gateways enabled? (Sometimes error messages can be misleading.)

    You may have already seen this but just in case you want to work through the basic setup to confirm the steps: https://docs.woocommerce.com/document/setting-up-shipping-zones/

    Thread Starter marpessa1

    (@marpessa1)

    Wow, I have never thought the problem was actually payment methods. I’ve added one and now it works perfectly. Thank you very much!

Viewing 2 replies - 1 through 2 (of 2 total)
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