Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author pluginhive

    (@pluginhive)

    Hi captaincrank,

    Please let us know how can we help you?

    Regards

    Thread Starter captaincrank

    (@captaincrank)

    Customers are complaining there are no shipping methods. I’m unable to login to settings.

    Plugin Author pluginhive

    (@pluginhive)

    We are monitoring the situation. Can you please check now?

    Thread Starter captaincrank

    (@captaincrank)

    The plugin is not pulling live rates. When I clicked the settings link on the plugin, I get the gateway error:

    Gateway Timeout

    The gateway did not receive a timely response from the upstream server or application.

    This is not happening all the time. Sometimes live rates and settings work, but most of the time they are not working.

    Plugin Author pluginhive

    (@pluginhive)

    We have fixed the issue now. Our team is still monitoring the situation and will keep you posted on the final resolution.

    Thread Starter captaincrank

    (@captaincrank)

    Thanks for your fast response!

Viewing 6 replies - 1 through 6 (of 6 total)
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