“no shipping options available”

  • Resolved Sam

    (@lt1833)


    5 years, 1 month ago

    1. WordPress: 5.2.4, WooCommerce: 3.7.1, Weight Based Shipping: free version, PHP: 7.1.

    2. https://imgur.com/a/b9jZ7LC

    3. I’m testing it with the order:
    Item #1: 1 lb, <no shipping class: free version>, 2

    Total order weight: 2 lbs
    Order subtotal: <price>
    Shipping destination: US, Colorado, Denver, 80206

    4. I expect to see
    — Regular Shipping: $7.90

    5. I do see instead:
    “There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.”

    Help please! It does not seem to calculate shipping. simple setup– $3.95/lb

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Dan

    (@dangoodman)

    Hello Sam,

    Thank you for the details.

    The no-shipping-methods message means what is says: there are no shipping rules matching the order.

    You didn’t mention order subtotal. It must be between 1 and 13 in order to match the shipping rule on the screenshot. Just FYI, Order Subtotal condition is about total price of items in the cart aka subtotal. You might want to leave the condition empty.

    Thread Starter Sam

    (@lt1833)

    I dont understand? I do have order subtotal included. See attached image

    View post on imgur.com

    What do I do? I want $3.95/lb and over 5 pounds free shipping.
    I am not sure what I am doing wrong so any help appreciated.

    I have a client waiting and freaking out at me. ack. Yipes.

    Plugin Author Dan

    (@dangoodman)

    I’m talking about that: https://prntscr.com/psx5h4.

    Let’s back up a bit.

    The term ‘subtotal’ is usually used to describe total price of order items (excluding shipping prices, taxes, fees, etc).

    ‘Order Subtotal’ condition appearing in WBS shipping rules can be used to activate a rule depending on order subtotal. For example, you might want to offer free shipping if order subtotal is above $200. To do that, you might add a rule with Order Subtotal set to ‘above 200’ and Base Cost set to 0.

    For now, you have Order Subtotal set to same values as Order Weight. That usually doesn’t make much sense. Please try leaving Order Subtotal empty in your shipping rules.

    Thread Starter Sam

    (@lt1833)

    No shipping options were found for 814 I St, Salida, CO 81201.
    Tax $2.42
    Total $30.40

    Can you look at in from within? I can give you access. Not sure what I am doing wrong. Thanks!

    Thread Starter Sam

    (@lt1833)

    I get that message no matter what i change:
    No shipping options were found for 814 I St, Salida, CO 81201.

    Plugin Author Dan

    (@dangoodman)

    Sam,

    Did you try leaving Order Subtotal empty?

Viewing 6 replies - 1 through 6 (of 6 total)
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