no shipping options were found

Could you gather the debug info:
1. Enable the WooCommerce shipping debug mode: WooCommerce -> Settings -> Shipping -> Shipping options -> Enable debug mode.
2. Go to the cart/checkout page.
3. Look for the ‘Found X USPS rates’ notice on the top of the page and click ‘Copy’ there.
4. Paste the copied details here.
5. Disable the debug mode.

I am having the same problem. I have copied and pasted from the debug here.

`array (
‘settings’ =>
array (
‘props’ =>
array (
‘endpoint’ => ‘https://secure.shippingapis.com/ShippingAPI.dll’,
‘defaultUserId’ => ‘891000005749’,
‘domestic’ =>
array (
0 => ‘US’,
1 => ‘PR’,
2 => ‘VI’,
3 => ‘MH’,
4 => ‘FM’,
),
‘services’ =>
array (
‘EXPRESS_MAIL’ =>
array (
‘name’ => ‘Priority Mail Express?’,
‘services’ =>
array (
3 => ‘Priority Mail Express?’,
2 => ‘Priority Mail Express?, Hold for Pickup’,
23 => ‘Priority Mail Express?, Sunday/Holiday’,
),
),
‘PRIORITY_MAIL’ =>
array (
‘name’ => ‘Priority Mail?’,
‘services’ =>
array (
1 => ‘Priority Mail?’,
33 => ‘Priority Mail?, Hold For Pickup’,
18 => ‘Priority Mail? Keys and IDs’,
47 => ‘Priority Mail? Regional Rate Box A’,
48 => ‘Priority Mail? Regional Rate Box A, Hold For Pickup’,
49 => ‘Priority Mail? Regional Rate Box B’,
50 => ‘Priority Mail? Regional Rate Box B, Hold For Pickup’,
),
),
‘FIRST_CLASS’ =>
array (
‘name’ => ‘First-Class Mail?’,
‘services’ =>
array (
‘0A’ => ‘First-Class Mail? Postcards’,
‘0B’ => ‘First-Class Mail? Letter’,
‘0C’ => ‘First-Class Mail? Large Envelope’,
‘0D’ => ‘First-Class Mail? Parcel’,
12 => ‘First-Class? Postcard Stamped’,
15 => ‘First-Class? Large Postcards’,
19 => ‘First-Class? Keys and IDs’,
61 => ‘First-Class? Package Service’,
53 => ‘First-Class? Package Service, Hold For Pickup’,
78 => ‘First-Class Mail? Metered Letter’,
),
),
‘STANDARD_POST’ =>
array (
‘name’ => ‘USPS Retail Ground?’,
‘services’ =>
array (
4 => ‘USPS Retail Ground?’,
),
),
‘MEDIA_MAIL’ =>
array (
‘name’ => ‘Media Mail’,
‘services’ =>
array (
6 => ‘Media Mail’,
),
),
‘LIBRARY_MAIL’ =>
array (
‘name’ => ‘Library Mail’,
‘services’ =>
array (
7 => ‘Library Mail’,
),
),
),
‘subservicesEnabled’ =>
array (
3 => ‘no’,
2 => ‘no’,
23 => ‘no’,
1 => ‘no’,
33 => ‘no’,
18 => ‘no’,
47 => ‘no’,
48 => ‘no’,
49 => ‘no’,
50 => ‘no’,
‘0A’ => ‘no’,
‘0B’ => ‘no’,
‘0C’ => ‘no’,
‘0D’ => ‘no’,
12 => ‘no’,
15 => ‘no’,
19 => ‘no’,
61 => ‘no’,
53 => ‘no’,
78 => ‘no’,
4 => ‘yes’,
6 => ‘no’,
7 => ‘no’,
),
‘supports’ =>
array (
0 => ‘settings’,
),
‘id’ => ‘usps_simple’,
‘method_title’ => ‘USPS Simple’,
‘method_description’ => ‘The <strong>USPS Simple</strong> plugin calculates rates for domestic shipping dynamically using USPS API during checkout.’,
‘enabled’ => ‘yes’,
‘title’ => ‘USPS Simple’,
‘rates’ =>
array (
),
‘tax_status’ => ‘taxable’,
‘fee’ => NULL,
‘minimum_fee’ => NULL,
‘instance_id’ => 0,
‘instance_form_fields’ =>
array (
),
‘instance_settings’ =>
array (
),
‘availability’ => NULL,
‘countries’ =>
array (
),
‘plugin_id’ => ‘woocommerce_’,
‘errors’ =>
array (
),
‘data’ =>
array (
),
‘serviceDescription’ => ‘This controls the title which the customer sees during checkout.’,
‘sender’ => ‘31558’,
‘userId’ => ‘891000005749’,
‘commercialRate’ => ‘no’,
‘groupByWeight’ => ‘no’,
‘t_express_mail’ => ‘Priority Mail Express? (USPS Simple)’,
‘t_priority_mail’ => ‘Priority Mail? (USPS Simple)’,
‘t_first_class’ => ‘First-Class Mail? (USPS Simple)’,
‘t_standard_post’ => ‘USPS 2 – 8 Days’,
‘t_media_mail’ => ‘Media Mail (USPS Simple)’,
‘t_library_mail’ => ‘Library Mail (USPS Simple)’,
),
‘settings’ =>
array (
‘enabled’ => ‘yes’,
‘sender’ => ‘31558’,
‘user_id’ => ”,
‘commercial_rate’ => ‘no’,
‘group_by_weight’ => ‘no’,
‘express_mail’ => ”,
‘t_express_mail’ => ”,
‘express_mail_3’ => ‘no’,
‘express_mail_2’ => ‘no’,
‘express_mail_23’ => ‘no’,
‘priority_mail’ => ”,
‘t_priority_mail’ => ”,
‘priority_mail_1’ => ‘no’,
‘priority_mail_33’ => ‘no’,
‘priority_mail_18’ => ‘no’,
‘priority_mail_47’ => ‘no’,
‘priority_mail_48’ => ‘no’,
‘priority_mail_49’ => ‘no’,
‘priority_mail_50’ => ‘no’,
‘first_class’ => ”,
‘t_first_class’ => ”,
‘first_class_0A’ => ‘no’,
‘first_class_0B’ => ‘no’,
‘first_class_0C’ => ‘no’,
‘first_class_0D’ => ‘no’,
‘first_class_12’ => ‘no’,
‘first_class_15’ => ‘no’,
‘first_class_19’ => ‘no’,
‘first_class_61’ => ‘no’,
‘first_class_53’ => ‘no’,
‘first_class_78’ => ‘no’,
‘standard_post’ => ”,
‘t_standard_post’ => ‘USPS 2 – 8 Days’,
‘standard_post_4’ => ‘yes’,
‘media_mail’ => ”,
‘t_media_mail’ => ”,
‘media_mail_6’ => ‘no’,
‘library_mail’ => ”,
‘t_library_mail’ => ”,
‘library_mail_7’ => ‘no’,
),
),
‘package’ =>
array (
‘contents’ =>
array (
’97a7f04cc6bccb89fa4065527f6be710′ =>
array (
‘cpb-box-add-to-cart’ => ‘9073,9625,10296’,
‘wcpa_data’ =>
array (
),
‘key’ => ’97a7f04cc6bccb89fa4065527f6be710′,
‘product_id’ => 9907,
‘variation_id’ => 0,
‘variation’ =>
array (
),
‘quantity’ => 1,
‘data_hash’ => ‘790cb714c1bc1b9099914d6f15a8149b’,
‘cpb_custom_product_keys’ =>
array (
0 => ‘5df713cb0d18c4207e7e4f497d020e65’,
1 => ‘bb4417536758634d66e0183e5cf69d32’,
2 => ‘5803581594cc46c819edbba0276f6756’,
),
‘line_tax_data’ =>
array (
‘subtotal’ =>
array (
),
‘total’ =>
array (
),
),
‘line_subtotal’ => 0.0,
‘line_subtotal_tax’ => 0,
‘line_total’ => 0.0,
‘line_tax’ => 0,
‘product’ =>
array (
‘name’ => ‘Sharing is Caring’,
‘slug’ => ‘sharing-is-caring’,
‘price’ => ‘0’,
‘regular_price’ => ‘0.0’,
‘sale_price’ => ”,
‘weight’ => ‘1.5 lbs’,
‘weight_lbs’ => 1.5,
‘dimensions’ => ’12 x 10 x 4 in’,
‘dimensions_in’ => ’12 x 10 x 4′,
),
),
),
‘contents_cost’ => 15.0,
‘applied_coupons’ =>
array (
),
‘user’ =>
array (
‘ID’ => 1,
),
‘destination’ =>
array (
‘country’ => ‘US’,
‘state’ => ‘FL’,
‘postcode’ => ‘32210’,
‘city’ => ‘Jacksonville’,
‘address’ => ”,
‘address_1’ => ”,
‘address_2’ => ”,
),
‘cart_subtotal’ => 39,
‘rates’ =>
array (
),
),
‘requests’ =>
array (
‘ONLINE’ => ‘API=RateV4&XML=
<RateV4Request USERID=”891000005749″>
<Revision>2</Revision>
<Package ID=”97a7f04cc6bccb89fa4065527f6be710:1:12:10:4:1.5″>
<Service>ONLINE</Service>
<ZipOrigination>31558</ZipOrigination>
<ZipDestination>32210</ZipDestination>
<Pounds>1</Pounds>
<Ounces>8.00</Ounces>
<Container/>
<Size>REGULAR</Size>
<Width>10</Width>
<Length>12</Length>
<Height>4</Height>
<Girth>28</Girth>
<Machinable>true</Machinable>
<ShipDate>24-Oct-2021</ShipDate>
</Package>
</RateV4Request>
‘,
‘STANDARD POST’ => ‘API=RateV4&XML=
<RateV4Request USERID=”891000005749″>
<Revision>2</Revision>
<Package ID=”97a7f04cc6bccb89fa4065527f6be710:1:12:10:4:1.5″>
<Service>STANDARD POST</Service>
<ZipOrigination>31558</ZipOrigination>
<ZipDestination>32210</ZipDestination>
<Pounds>1</Pounds>
<Ounces>8.00</Ounces>
<Container/>
<Size>REGULAR</Size>
<Width>10</Width>
<Length>12</Length>
<Height>4</Height>
<Girth>28</Girth>
<GroundOnly>true</GroundOnly>
<Machinable>true</Machinable>
<ShipDate>24-Oct-2021</ShipDate>
</Package>
</RateV4Request>
‘,
),
‘responses’ =>
array (
‘ONLINE’ =>
array (
‘errors’ =>
array (
0 => ‘cURL error 28: Connection timed out after 10000 milliseconds’,
),
),
),
‘unitedResponse’ => NULL,
‘shownRates’ =>
array (
),
‘eliminatedRates’ =>
array (
),
)`

I’m having the same exact problem. I just noticed it today. The plugin has always worked flawlessly and it was just used by a customer a few days ago without any problems. Now it won’t even display any USPS shipping options available in the Cart or Checkout. I’ve disabled every other plugin and reverted to a default theme and nothing. And on top of that, with the USPS simple plugin activated, it takes about 15 seconds for the Cart page to load, and I have VPS and not shared hosting. Something is seriously wrong.

Same problem for me… Appears to be a problem with the plugin provided USPS API user id.

I registered for my own USPS Web Tools API account at https://www.usps.com/business/web-tools-apis/ then updated User ID in setting with the username provided by USPS. Working now.

Justin

@jcgillette1, your issue is some [temporary] network problem. The error says: ‘cURL error 28: Connection timed out after 10000 milliseconds’. If you still experience the issue, please start a new thread.

@jahnstek, thank you for sharing your experience.

@augustbindery, does the @jahnstek’s answer help in your case? If not, please start a new thread with the debug info provided.