“No shipping options were found…”

  • Resolved Leif Harmsen

    (@leifharmsen)


    3 weeks ago

    I have just installed Flagship, set the settings and enabled it in Woocommerce under Shipping. Unfortunately, it doesn’t work. I get told “No shipping options were found for…” in my case an address in downtown London Ontario, and the business that ships is in Toronto Ontario. Trying an another address in Toronto Ontario gives the same message, indicating that our flagship installation simply does not work. I tried rebooting the server, no difference. I tried adding “Flagship” to our Canada shipping zone, no difference. Is there something obvious that could be causing this?

    The page I need help with: [log in to see the link]

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  • Thread Starter Leif Harmsen

    (@leifharmsen)

    I self solved the issue. Not only do you have to make sure Flagship is added to a shipping zone, but you have to make sure any postal code limitation is removed. In our case we had limited our Canada shipping zone to neighbourhood postal codes because we had only used it for free local pickup. For some reason this did not affect our Canada Post plugin but did affect our Flagship plugin. I would actually call this a bug in the Canada Post plugin because it should have respected the postal code limitation but did not. Flagship was working properly, just not as expected, until I figured this out.

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