No Shipping Providers

  • Resolved krotov

    (@krotov)


    2 years ago

    Hi All,
    Seem to be having a issue with trying to use AST on multi-site
    While AST on the main site works perfectly with trackship.
    unfortunately on the sub-site it does not show any shipping providers to select from. so we can not attached tracking numbers to orders as we can not select a shipping provider

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Zorem

    (@zorem)

    Hi @kroto,

    Please synch the shipping provider list and check again.

    To sync your providers list, click on the sync providers list from the top right option in the shipping providers list, this will open the sync popup.

    Please check this documentation for more details.

    Thanks

    Thread Starter krotov

    (@krotov)

    Has been sitting on the pop ups preloader for over 30minutes

    Plugin Author Zorem

    (@zorem)

    Can you please check the browser console and see if there is any issue in it?

Viewing 3 replies - 1 through 3 (of 3 total)
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