• Resolved boogieboa

    (@boogieboa)


    Hi there,

    I’m testing your flipbook plugin intending to purchase it for the above site, but I can’t get it to show using the shortcode. Can you help?

    Cheers.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author deip

    (@deip)

    Hi,

    Which page did you try adding the shortcode to? Please share that page link.

    Best Regards,
    Deip

    Thread Starter boogieboa

    (@boogieboa)

    Here it is on our staging site for your information: https://staging-blackgayblog.kinsta.cloud/2021/02/08/and-so-it-happened/

    Plugin Author deip

    (@deip)

    Hi,

    We had a look at your page.

    Here is our finding;
    You are using minify that combined multiple script files.
    But one of the script files that is added above our plugin script has an error

    22191414_ff3f33d265bde02e2b36a3181a51cfb3.js:91 Uncaught ReferenceError: add_action is not defined
        at 22191414_ff3f33d265bde02e2b36a3181a51cfb3.js:91
    tdBlocksArray.push(block_tdi_12_73e);
    add_action('after_setup_theme', 'remove_admin_bar');

    and thus the whole minified files are not working. And thus our plugin code after that error script doesn’t run at all.

    Try running without minifying and you could see it working.
    I suggest looking for which plugin is causing that error. We suspect it might be something with the name ‘tdBlocks’

    Best Regards,
    Deip

    Thread Starter boogieboa

    (@boogieboa)

    Thank you so much. I managed to fix the problem.

    Plugin Author deip

    (@deip)

    Hi @boogieboa ,
    Glad to know, it was helpful to you.

    Have a good day ??
    Deip

    P.S. If you find our support helpful and when you have free time, feel free to leave a review about our plugin https://www.ads-software.com/support/plugin/3d-flipbook-dflip-lite/reviews/
    It would mean a lot to us ??

    Thread Starter boogieboa

    (@boogieboa)

    That’s done for you!

Viewing 6 replies - 1 through 6 (of 6 total)
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