no sms

  • We added this plugin to woocommerce checkout page ( sms confirmation code) the plugin wazs working well, but last 3 days none of our customers received the sms confirmation, and we lost a lot of clients and orders. Be careful when using uknown plugins, plugin deleted.

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  • Plugin Author miniOrange

    (@cyberlord92)

    Hello @khalil43,

    Thank you for letting us know about the issue you faced.

    Could you please confirm if you raised a support ticket with us regarding the delivery issues that you are facing?
    We would request you to drop in a query from the OTP plugin, this way our support team can get in touch with you and solve the issues you are having as soon as possible.

    The issue could occur if you have exhausted your SMS transactions, kindly check the SMS transactions remaining in your account by clicking here :View Transactions

    Waiting to hear from you.

    Thread Starter khalil43

    (@khalil43)

    No the issue did not occur due to exhausted SMS transactions, the transaction appear in history but customers are just not receiving sms. we immediatly deleted the plugin as we lost many customers due to this issue.

    • This reply was modified 4 years, 4 months ago by khalil43.
Viewing 2 replies - 1 through 2 (of 2 total)
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