• Resolved sleeneys

    (@sleeneys)


    Hi! I am using a child version of the free Virtue theme. I have an ecommerce store using WooCommerce.

    Once you put in your information to checkout, there is no Submit/Complete Order/Process Order button. I have had it before (b/c my husband and I have both purchased a product and the orders were submitted, everything went through great).

    What has happened to my Submit/Process/Complete Order button and how do I get it back?

    It must be the theme b/c I have spoken with my host and all is good on that end (no errors). I have deactivated and reactivated my plug-ins, one by one, and there were no changes (button still missing). I have also switched themes and the Submit button is there (on other theme’s checkout page). It’s just missing on my checkout page when using my (preferred) Virtue Child theme.

    A customer told me about this a couple of days ago when she was not able to complete her transaction due to the button being absent. It worked about a month or so ago when my husband and I bought products. I have not checked it since b/c it worked great before, so I never thought that would change.

    Please help when you can. I’m losing customers…
    Thank you so much!
    https://www.sleeneys.com

    ps- I submitted this question to plug-ins for, so I apologize for duplicating it. I marked that one as resolved. I should have submitted it here to begin with. I’m sorry.

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