No such customer

  • Resolved aLjaz

    (@aljaz)


    2 years ago

    Hi,

    I have same issue as described in this topic: https://www.ads-software.com/support/topic/no-such-customer-error-2/

    Here is only described how to resovle issue for one user, how is it possible to resolve it for all users, after this plugin is added to website ?

    At the moment I found in database that in wp_usermeta I have records for old plugin and this plugin is saving customers to wp_users user meta key – beloved_wc_stripe_customer_liv

    For my user is see same stripe id in database and same id on website error. I don’t have any old records for this user on old plugin.

    Thank you.

Viewing 1 replies (of 1 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    For my user is see same stripe id in database and same id on website error. I don’t have any old records for this user on old plugin.

    That’s because when you install this plugin, it attempts to map Stripe customer ID’s from other plugins to this plugin’s format.

    If you switched to a different Stripe account, then those Stripe customer ID’s aren’t relevant anymore.

    You can perform a mass delete of the customer ID’s by using something like phpmyadmin with a query like:

    EXAMPLE ONLY:

    
DELETE FROM ${your_usermeta_table} WHERE meta_key LIKE %wc_stripe_customer_%

    That will remove the Stripe customer ID’s from the user meta table.

    Thanks,

Viewing 1 replies (of 1 total)
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