No such customer: cus_GCc5lTdNnQH9AR

  • Resolved mamafermenta

    (@mamafermenta)


    4 years, 11 months ago

    Hi there, when I try to make a payment on my own page I get this: “No such customer: cus_GCc5lTdNnQH9AR”. That happens as well in test mode but only with name/credit cards I used before. When I use a name/credit card that I never used it works ok (in test mode).
    I use Stripe gateway.
    I tried deleting all customer ids in Stripe Dashboard but still happens that error.
    A friend of mine tried to buy something and it worked, but it was the first buy at my webpage. So, I dont know if old customers can place an order…

    What can it be happening?

    thanks
    Jordi

    The page I need help with: [log in to see the link]

Viewing 2 replies - 16 through 17 (of 17 total)

  • Thank you @treehouseblends this indeed worked, just had to tweak the query a little:

    DELETE FROM wp_usermeta WHERE meta_key LIKE '_stripe_customer_id';

    Hello everyone,
    I have the same problem and I want to try your solution to solve it.
    But I don’t know where can I write the proposed request …
    Who could guide me please?
    Thank you in advance.

    Thank you @treehouseblends this indeed worked, just had to tweak the query a little:

    DELETE FROM wp_usermeta WHERE meta_key LIKE ‘_stripe_customer_id’;

Viewing 2 replies - 16 through 17 (of 17 total)
  • The topic ‘No such customer: cus_GCc5lTdNnQH9AR’ is closed to new replies.