• Resolved Springtide

    (@reneyoung)


    I’ve tried installing & configuring SSP on 2 different websites that are on different servers, and got the same result on each:

    After filling in all the settings, adding a widget and adding a new podcast, where the episode displays, the player plays nothing. It shows the playing time is “0:00”. Clicking on the links to download or to open in a new window generates a 404 Page Not Found. These link to a URL that doesn’t exist.

    When I use the Add New to upload a podcast, the file goes into the main WordPress Media Library. But the URL in the Download or Open in New Window link is domain/podcast-download/##/filename.mp3 (where “##” is a number). There’s no such directory. Is SSP supposed to create one?

    I’ve looked over every page of the documentation and this forum and can’t find anything that addresses this specific issue. I hope someone can explain what I need to do to get this working. Thanks in advance.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Springtide

    (@reneyoung)

    It’s been more than a week and I still can’t get this plugin to work at all. The URLs shown in the Settings > Publishing are wrong. Or, podcasts are not being uploaded to the location those URLs think they are. Bottom line is, I can’t play or download a podcast after uploading one, because the files are not where the plugin thinks they are. They get added to the main WordPress Media directory.

    Hope someone can point me in the right direction soon. My client is getting antsy.

    I am having this exact same issue. Some attention to this “Bug?” would be wonderful.

    I fixed my issue by placing this following code inside my Functions file:

    <?php
    add_filter( 'ssp_episode_download_link', 'ssp_use_raw_audio_file_url', 10, 3 );
    function ssp_use_raw_audio_file_url ( $url, $episode_id, $file ) {
      return $file;
    }
    Thread Starter Springtide

    (@reneyoung)

    At last, someone replies, and it’s not just me having this problem! I can tell you that since my last post we’ve had partial success on one sandbox test site by upgrading WordPress from 4.4.2 to 4.7.2. Apparently there were issues with permalinks in 4.4.2. However, I’ve tried installing SSP on another website that’s already running 4.7.2 and it’s behaving the same as I described above, so I’m not confident we’ve found a solution.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘No such directory as “podcast”, uploads go to Media’ is closed to new replies.