no support

  • WP Facebook like has terrible support. I’ve been using it a while and it is glitchy to say the least. Problems that have been brought numerous times on the developer’s site but remained unsolved or even unaddressed:
    (1) the like button randomly chooses and attaches in Facebook a thumbnail from the website that is NOT related to the post being liked
    (2) the like button does not work consistently. sometimes one clicks on the like button and instead of registering it immediately goes back to unlike
    The only reason I’ve persevered is that I don’t want to lose all the likes I have on past posts by adopting a new plugin… and I hold on to the hope that Johnny Chada will actually support his plug in!

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  • Plugin Author joch

    (@joch)

    Hello.

    I’m sorry you feel that way. The last couple of months have been quite hectic for me, and I have had to prioritize other things in my life. I am however just starting my vacation today, which hopefully will give me lots of free time these coming weeks, where some can be spent on this plugin.

    1. I am aware of this problem, and it is the number one requested feature. It will be the first thing I start working on, and then going through all support questions from these last couple of months.

    2. 99% of the times, this is a problem with Facebook, and not the plugin itself. They constantly change things, and they often break.

    You should be able to switch to another plugin if you would like to, and keep your likes, as long as they are using permalinks (if they are not, they are doing it wrong) to identify posts.

    All the best,
    Johnny

Viewing 1 replies (of 1 total)
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