No support

  • I cannot get support at all. I’ve tried opening a ticket but it requires me to update my version of ultimate member and add some code. The version in incompatible with my site which is why I am trying to get support.

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  • Plugin Author Ultimate Member

    (@ultimatemember)

    Hi @hollysmalldesign15,

    We have replied to all your tickets but every reply we have sent has come back with delivery failure. I believe you may have entered the wrong email address when submitting the tickets but I will not share this email address here in the public domain.

    I tweeted what I believe is your twitter handle yesterday to try and get in contact with you but not sure if you got that notification? You can see the tweet here: https://twitter.com/umplugin/with_replies

    If you can please try submit a pre-sales or support ticket again using a gmail address we will reply to that and see if you get that reply.

    Thanks

Viewing 1 replies (of 1 total)
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