no support

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Have you tried what’s in the FAQ?

    I need help!
    We have a community forum for getting help from other users. However, if you want priority, dedicated support from Jigoshop staff, we do offer premium support packages.

    I don’t know if that will get you answers sooner but it might.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Was there an issue with the plugin? You need to review the plugin instead of the support you (hadn’t) received.

    On the contrary, the support available for a plugin is essential in choosing that plugin. This is something wordpress points out. It’s a very relevant post and has helped me in my choice.

    there is new support team responsible for the product – in case of issues post them here under support tab or under [email protected]

    Plugin Author Jigoshop Support – Paul

    (@paulpreston)

    Hi PadraigC,

    I’m surprised to see your review. Please have a look at the support forum.. vast majority of cases are resolved and please look at the reviews – many people have given us 5/4 stars for our support.

    I would appreciate if you could re-evaluate your judgement.

    Kind Regards,
    Paul Preston

Viewing 5 replies - 1 through 5 (of 5 total)
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