No support?

  • Resolved svenv

    (@svenv)


    3 years, 7 months ago

    We tried to contact you through your website contact form, but no response so far.

    We want to know whether the premium version allows only to show the sidebar when clicking on the cart icon? So not automatically every time something is added to the cart.

    On another note, cartpops and autoptimize don’t work well together, it throws a wp is not defined error. It’s fixed with the following exclusion, but would be good to look at it so no exclusion is needed.
    wp-includes/js/dist

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  • Plugin Author CartPops

    (@woopops)

    Hey Sven,

    I’m pretty sure we responded to your query. If not, follow up with the email you sent to us so.

    Right now it’s not possible to not show the Drawer or any trigger if something is added to the cart. We’ve added this to the roadmap to allow for no trigger.

    We’ll do some testing with Autoptimize and see if we can improve on that end.

    Thank you!

    Also not getting responses. I sent an email to help@cartpops.com on Sept 2 to address a few issues before buying. I received the autoresponder email — but no other reply.

Viewing 2 replies - 1 through 2 (of 2 total)
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