No Support

  • I bought a license for the Makoney Theme. In connection with AionoBlocks there are some errors that do not occur with a standard theme and make it impossible to use my website. Although my support request was marked as “read” at Elmastudio, I have not received an answer to my request for three weeks, not even by e-mail. For me, this is not an appropriate way of dealing with premium users who pay for it.

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  • Plugin Author ElmaStudio

    (@elmastudio)

    Hi Michael, we had a member of our team suddenly leave on parental leave therefore our support has been slower. But we are back at it and working through any theme issues preparing updates this week.

    Once fixed it would be kind to reconsider your one star review as it is not this plugin causing the issue but instead an issue with the theme.

    Kind Regards
    Ellen

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