No Support after 6 months

  • chaten

    (@chaten)


    6 years ago

    Hello, We opened a support ticket over 6 months ago and we still do not have our problem solved.
    We keep being fogged off by “Its the holiday season and we are slow” and “please send your login details”.

    Please resolve ASAP!

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello Chaten,

    Thank you for your ticket. I’m very sorry to learn about the delays you have experienced with your issue.

    I’m sure that the guys on the support of the premium version will get back to you ASAP right after I’ve forwarded your topic to them.

    Once again, we’re sorry about the delay.

    Cheers

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)
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