No Support for AntiHacker

  • Bill is slow to update and immediately demanding payment which was made. Antihacker plugin kills ability to edit in Elementor pro. Doesn’t seem to be any updates available or other support site that actually works. I go to the support page where it says I can create a ticket, but no ticket is created when I complete the data and no signin occurs either. Weird cuz I’ve paid for the pro upgrade. Too much time on the beach in Florida or what?
    Then I get an email to add my server to the whitelist? I attached my PayPal proofs and sent Bill. I don’t have time to waste going through his code to whitelist my server, etc. My IP was already whitelisted. Cmon. Stop hiding behind www.ads-software.com and provide some support if you’re going to charge for plugins.

    • This topic was modified 3 years, 11 months ago by Wallace R Nichols. Reason: Added proof of purchase sent to Bill
Viewing 1 replies (of 1 total)
  • Plugin Author Bill Minozzi

    (@sminozzi)

    Hi Wallace,

    Take a look at visitors log page if you find any information.
    Whitelist your server.
    Look our troubleshooting page:
    https://siterightaway.net/troubleshooting/

    To post in our support page, keep javascript enabled, accept cookies and use updated browser (Firefox, Safari, Chrome). Don’t use VPS neither TOR.

    Please, let me know if doesn’t work in your site and I can refund your payment.

    Cheers,
    Bill

Viewing 1 replies (of 1 total)
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