No support for “Composite Products”

  • Resolved lpburny

    (@lpburny)


    7 years, 6 months ago

    Hi,

    Unfortunately, I purchased the plugin before I was trying it out properly. The problem is that I can’t use with composite products. When you have a composite product in your basket, you see all the products which are included in that product package. This is fine, although I really don’t want to see them so it would be great if it was a feature to remove the items and just show the package.

    But where the big issue is that you can remove/add or change the quantity of these items in the composite, which obviously does not make sense and super confusing as well for the user.

    Please fix this!! Otherwise, the plugin is awesome

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author xootix

    (@xootix)

    Hi,

    Plugin works absolutely fine with default woocommerce products.
    Composite products is an addon & there are chances that it will cause issues with the ajax feature.
    Kindly mention your website link & will try to help you out.

    Support forum is for free users , please leave your message here.
    xootix.com/support

    Thread Starter lpburny

    (@lpburny)

    Hi,

    I did write email to your support email (using the floating form on the site) but haven’t got any response. Also, I don’t have the live chat feature in my premium version. I turned the ajax feature off, but the issues still persist:(

    If you could give me an email address which you use I can provide the credentials where the issue can be seen.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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