No support on a paid plugin

  • Resolved OFS

    (@ep2012)


    11 months, 3 weeks ago

    Hello,

    I wrote you an email on the 8th of last month, no response. Then I wrote you again on March 18th regarding another bug (so many bugs with your plugin) & again NO response.

    Is there a reason why you are ignoring me?

    I paid a lot of money for your plugin that has bug after bug after bug & instead of fixing it, now you are ignoring me? WOW

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author TotalSuite

    (@totalsuite)

    Hi @ep2012

    Could you let me know if you received a confirmation email of the ticket and the ID of the ticket? Please double-check your spam inbox as well.

    Regards,

    Thread Starter OFS

    (@ep2012)

    Sorry for the delay, I’ve been having problems with zoho mail since the 30th.

    There are no ticket numbers in the emails & the last email I got was from March 7th, so over a month ago.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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