No support or delayed support?

  • Resolved Johanhorak

    (@johanhorak)


    2 years, 11 months ago

    Looks like a well recommended plugin I am considering.

    I normally look at other support requests to see how long the dev takes to respond to questions before I invest time (and hopefully upgrade).

    But I am worried. ?? One took a month, currently there’s an unanswered one running for six days today.

    Is this the norm?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Goran87

    (@goran87)

    Yeah…initially I was replying within day, but since number of questions went down to one per month, It always slips through, Ill put a reminder. If something is urgent feel free to ping me on premium support channel, I get push notification for those, so replies are fast.

    Thread Starter Johanhorak

    (@johanhorak)

    Txs. Appreciate the honesty. That’s great.

    I send a message yesterday from your site. No response yet. johan at
    capeholidays.info

    I really like your plugin. Hope I can become more confident.

    Plugin Author Goran87

    (@goran87)

    Just replied back.

    Thread Starter Johanhorak

    (@johanhorak)

    Very kind of you. Now I am very happy. And confidence restored ??????

Viewing 4 replies - 1 through 4 (of 4 total)
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