No Support – waste of money

  • kbanderson04

    (@kbanderson04)


    6 years ago

    I bought this plugin premium a couple of days ago. Had some issues cannot be solved by looking at FAQ or videos on Youtube.

    Emailed support 2 days ago and have yet to receive any kind of feedback!

    Incredibly frustrating

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Rustaurius

    (@rustaurius)

    Hi @kbanderson04,

    Sorry that your email went unanswered since Sunday. We’ve looked into it, and it appears like your original email was accidentally archived while we were going through the emails we received over the weekend. You should have received a reply to the follow up email that you sent today, and I’d like to apologize again for any delay that this might have caused to your project,

    Tim

    • This reply was modified 6 years ago by Rustaurius.
    Plugin Author Rustaurius

    (@rustaurius)

    Hi @kbanderson04,

    Just wanted to follow up, to make sure that the questions that you had got answered by our support team after the initial accidental delay. Please let me know if that was not the case!

    Tim

Viewing 2 replies - 1 through 2 (of 2 total)
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