No Templates after Update

  • Resolved nowload

    (@nowload)


    8 years, 1 month ago

    Hi there,

    we are using the Version 1.4.1 of your plugin.
    When we try to update, since this version. we are not able to load templates any more.
    We can add a new Template, but we can not load them.
    How can we solve this Problem?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Techspawn

    (@techspawn1)

    @nowload can you please try using 1.4.10 which is the latest.

    Thread Starter nowload

    (@nowload)

    @techspawn1 we tried, but same effect. After the update, when i go into the Template Editor, i can choose one of our Templates, but the Editorwindows remains empty.
    And on the Send Mail Tab the same. I can choose a template, but the Editorwindows remains empty.
    I tried add a new Template. Same effect.

    Plugin Author Techspawn

    (@techspawn1)

    @nowload We are working on template editor for better results. We are releasing update today itself.

    Thanks.

    Thread Starter nowload

    (@nowload)

    @techspawn1
    Updated to version 1.4.11
    same Problem. ??

    Plugin Author Techspawn

    (@techspawn1)

    @nowload We are not able to generate the issue on our end can you please clear browser cache or try in incognito mode and try again?

    Also, if the issue persists please elaborate the issue you are facing and please share screenshots of error in console so that we can nail it out from plugin.

    Thanks.

    Plugin Author Techspawn

    (@techspawn1)

    @nowload Hope issue has been fixed.

    Thread Starter nowload

    (@nowload)

    @techspawn1 Sorry, i wasn’t able to test yesterday. I tested right now. And clearing the cache solved the Problem. Sorry for this silly question.

    AngelysProd

    (@angelysprod)

    Hello, I have the same problem, even I clearing the cache.

    Thanks

    Templates doesnt work anymore, you cant edit them after the first time you edit and save a template.

Viewing 9 replies - 1 through 9 (of 9 total)
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