No text showing in admin but showing on live site

  • We have a small existing client site, in the WP admin there is now no text showing on either the pages or posts using either visual or text, it also shows a word count of Zero.

    On the live site the text on every page is showing as it should.

    I have tried Safari, Chrome, Firefox and it is the same on all browsers.

    I have also checked to see if the text was white on white.

    The text just “isnt there” in admin?

    I need to sort this out before our client needs to make any updates.

    many thanks dp

Viewing 4 replies - 1 through 4 (of 4 total)

  • try check you dns if its correct.

    Thread Starter brightstar creative

    (@brightstar-creative)

    Hi – the site has always been OK for the last 12 months and DNS details have not been updated at any point?

    Work thru this.
    https://www.ads-software.com/support/topic/troubleshooting-wordpress-35-master-list?replies=4

    Pay particular attention to the part about plugins and using your browser to detect javascript errors.

    Thread Starter brightstar creative

    (@brightstar-creative)

    Hi kmessinger – thanks for the signpost, although I am not a “coder” I have worked through most of this and still have the problem in wp-admin.

    I have tested on 3 Mac browsers and 2 PC browsers.
    I have updated the tom thumb script which needed updating.
    I have deactivated all plug ins.
    I have removed a few plug ins all together (mainly security ones such as Bullet Proof)
    I have checked the HTaccess file (which had already been removed for security.

    I havent tried using the browser to detect javascript errors as it is having the same problem on all 5 browsers I have viewed on so presume it isnt a browser issue?

    Any further help would be appreciated ??

Viewing 4 replies - 1 through 4 (of 4 total)
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