No text when using apple mail in iOS 9.3.2

@chris Lacey and @wayne

I did some more digging and now I actually do think I have the solution: I tried the instructions that I sent to Chris and indeed, I did not get any text. Then I realized what I did yesterday: i had formatted some of the text in my email to be bold and/or underlined. Apparently, doing so forces iOS mail to format the message as HTML. When I did this just now, everything worked. Interestingly, everything also worked when I did this using Photos to send the message.

There is a genius way to make sure that iOS Mail always sends using HTML: add a signature to Mail and make sure that you use some sort of formatting on the signature. I just did that and it now works like a charm: I do not have to remember to format text to make it send HTML. Thanks goes to this web site for this tip:

@chris Lacey: Can you try this? Do exactly what you have been trying, but format some of the text to be bold. I am betting that it will work.

@wayne: Seems to me that in order for Apple Mail to send a message as HTML, you must format some text. Adding a picture alone does not appear to make it an HTML message,

Nice spot of investigating. I’ll add this to the FAQ.

@breti I hate to be a kill joy, but I’ve just tried your suggestion of reformatting the signature (in this case, italics) but still the text is being stripped from the email; only the image remains. The same is true if I format text in the email body. ??

@chris Lacey

That is odd. I just had my wife set it up and it worked perfectly (and she is on iOS 9.2). Are you sure that your signature was actually at the bottom of them email? And can you try to manually style the text in the message and see if it works? Also: are you on the latest WP and Postie (and Postie set to HTML)? I know that you have likely checked all of these, but it seems odd that to worked for her the first time and not for you. Something must be different.

I have just managed to repeat your success, but only by selecting ALL the text in the email (including the signature) and then formatting; previously, I only formatted the text above the image and/or the signature below the image, however, the area where the image was inserted was not formatted. When I inserted the image into a formatted area of the email, bing, the text gets though! I’ll keep testing from this end.

@breti Sincere apologies. I realise now that I didn’t pay attention when you said “bold and/or underlined”. I happened to be formatting as italics, which was ineffective. I’ve now made my signature bold and the images and text gets through no matter what. The same goes for bolding all or part of the email body. Thanks for the thorough investigation and apologies for my sloppy testing!

@chris Lacey: glad it all worked!

The beta version of Postie now has an option to “fall back” to plain text if no html is available (and vice versa.

You can get the beta here: https://downloads.www.ads-software.com/plugin/postie.zip