No text when viewing post

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author docxpresso

    (@docxpersso)

    Do you mean in the excerpt or in the post?

    Thread Starter ktaylor310

    (@ktaylor310)

    I inserted the short code into the post, but when viewing the post no text is shown.

    Plugin Author docxpresso

    (@docxpersso)

    Can you send me the link to the blog post?

    Thread Starter ktaylor310

    (@ktaylor310)

    https://104.236.222.153/lighthouse/test-post/

    Plugin Author docxpresso

    (@docxpersso)

    That is bizarre because the shortcode is not there so it has been parsed and the document found but it is completely empty.

    Have you checked that the shortcode has been correctly inserted and that the uploaded odt document is not empty?

    Best regards,

    Eduardo

    Thread Starter ktaylor310

    (@ktaylor310)

    The shortcode is there and the file definitely is not empty. If I go into the media library, click on the uploaded document and then click “view attachment page”, I am provided with a link to the document. When clicked the full document is pulling up.

    Also, I started over with a new post, uploaded the file again and have the same result: https://104.236.222.153/lighthouse/test-post/

    Plugin Author docxpresso

    (@docxpersso)

    Could you please try to reinstall the plugin?

    Could we have a look at your installation? If so, we may set an Skype meeting …please, contact us via my email that is eduardo at docxpresso.com

    Thread Starter ktaylor310

    (@ktaylor310)

    I deleted and reinstalled the plugin to no avail. Still no text appearing. I believe the plugin does not work with the current version of WP and I will need to just look for another.

    Plugin Author docxpresso

    (@docxpersso)

    That can not be the problem because the library has been tested with up to 4.5.2

    If at anytime you feel is worthy we have a look at your installation just let us know ??

    Thread Starter ktaylor310

    (@ktaylor310)

    Ok, yes I would like your help. Please let me know what to do from here.

    Thread Starter ktaylor310

    (@ktaylor310)

    Do you use Google hangouts?

    Plugin Author docxpresso

    (@docxpersso)

    The problem was that plugin.php was not getting the correct path for the document because the $_SERVER[DOCUMENT_ROOT] was not giving the real path.

    We patched using getcwd() but we should check which is the more reliable solution.

    If anyone has a similar problem, by the time being, contact us for a patch.

    I need a patch. There is nothing showing on my page.

    Plugin Author docxpresso

    (@docxpersso)

    Dear Steve,

    send me an email to eduardo at docxpresso.com and I will send you a patched plugin.php file just to see if your problem is the same one..

    I have the exact same problem. Need the patch please
    [email protected]

Viewing 15 replies - 1 through 15 (of 15 total)
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