• Hi,

    There is no thank you message on Contact Form 7 submission. The visitors do not know that their request has been processed and probably hit the button multiple times. It results in multiple emails received while the UX is not convenient on the side of the user. Does anyone experience thesame issue? Is it a major bug in the Contact Form 7 plugin?

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi. I tried to reply to you but apparently me linking to other answer in this forum and to the plugin’s release post was found disrespectful of the forum rules and my answer was deleted. Sorry.

    Thread Starter veselink

    (@veselink)

    Hi Alvaro,

    Thank you so much! I think I got your point. How can I rollback to the previous version?

    Thanks!

    Hi veselink,

    The easiest way is to look for WP Rollback in the plugin directory. After install, go to the plugins page and find a rollback option in each plugin on the list. Click the rollback in Contact Form 7 and choose the previous version. I believe it’s 5.3.2.

    You can also download previous versions here (Not sure the forum police will allow the link): www.ads-software.com/plugins/contact-form-7/advanced/

    Look for previous versions in the bottom of the page.

    You’ll eventually have to deal with the JavaScript issue but use this as a temporary solution.

    Do you have any optimization and/or cache plugins active?

    álvaro

    Thread Starter veselink

    (@veselink)

    Hi Alvaro,

    Thank you for the information shared. I downgraded to 5.3.2. The thank you message is now displayed, however, there is again a delay of 3 to 4 seconds.

    I had Async JavaScript plugin enabled. I deactivated it earlier today. IT didn’t solve the case. I am using Yoast SEO as well as W3 Total Cache.

    Regards,
    Veselin

    Hi Veselin,

    I’m glad it’s partially working for you.

    I can’t assist regarding the delay. My guess is W3 Total Cache may have something to do with it.

    You weren’t experiencing delays with previous versions? Can you post a link to the form page, just to see if there’re any errors in DevTools’ console?

    álvaro

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘No thank you message on contact form submission’ is closed to new replies.