no theme will load after update

  • Resolved forestine

    (@forestine)


    1 month, 4 weeks ago

    Hi, after upadating to 6.7.1, no theme will load when logged out. when logged in, my site shows fine, fine in the customizer, etc. i tried activating 2025 and 2024 etc and they wouldn’t load either. i have deactivated all plugins and purged the cache.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    what do you mean by “no theme will load”? Your site looks OK to me. It appears you’re using the Compilation theme.

    Thread Starter forestine

    (@forestine)

    okay that’s weird. it seems like half the time it doesn’t load, half the time it does load. in firefox where i am logged in, the theme looks fine. in safari i cleared the cache and everything and all the nav is bulleted lists. my partners also working on the website are also finding it intermittently working and not working

    • This reply was modified 1 month, 4 weeks ago by forestine.

    You are using an “Endurance Page Cache”. This may also be responsible for this. It is either added to your project by a theme or as a plugin. Deactivate it and see if the behavior improves.

    Thread Starter forestine

    (@forestine)

    Thank you, i had purged it a few times before i made this post but didn’t realize it was in a separate “must use” menu. i managed to disable it, but i just can’t delete it because it comes with the hosting. not sure why purging didn’t work but it seems to have solved the problem. thanks again!

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