No thumbnail on fresh install

  • Resolved calemarie

    (@calemarie)


    1 month, 1 week ago

    Hi there,

    I’m new to this plugin, and would love to use it as it ticks all the boxes for my use case. Additionally, reading through the comments and support forum, I see that the developper is very active: thanks already for the good work and time spent there!

    I have set up a website for our association, but the result with the WPPA plugin is disappointing and far from the screenshots I can see here and there.

    The gallery landing page displays no thumbnail, and no link seems to work. When inspecting the page, I can see that the address for the thumbnail is correct and accessible.

    I suspect an issue with my installation, or with the Ajax frontend – but this is far above my current knowledge. I have tried to tinker with some Ajax frontend related settings, to no avail (advanced/system/items 4, 5 etc).

    If you could give me a pointer to which direction to explore, that would be very helpful – I must confess that I am lost here.

    Thanks in advance for your help!

    Php 8.2

    WPPA 9.0.02.001

    WordPress 6.7.1

    Cache plugin desactivated.

    PS: the galery page is protected with a password (WPPA)

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jacob N. Breetvelt

    (@opajaap)

    At first inspection: a major part of the required javascript code is not loaded.

    If you have any plugin that optimizes or changes load sequence of js code, please de-activate at least that function.

    Thread Starter calemarie

    (@calemarie)

    Dear Jacob,

    Thank you so much for your prompt reply, and nice pointer: there is indeed an incompatibility with the plugin “Profile Grid” which I didn’t suspect, as it has nothing to do with optimization.

    I will investigate further and see if I can modify it to accomodate WPPA, otherwise I will have to find other options.

    Resolved:

    The ProfileGrid plugin has an option to “combine Javascript files used by ProfileGrid” (under Tools/Performance): turning this off solved the issue.

    Thanks again for your help.

    A happy user!

    • This reply was modified 1 month, 1 week ago by calemarie. Reason: Solution found
    Plugin Author Jacob N. Breetvelt

    (@opajaap)

    Thanx for coming back to me with this info. Most usefull. I will report the issue to the ProfileGrid boys that they should not cancel the load of other plugins js files!

    See this thread: https://www.ads-software.com/support/topic/combining-js-files-screws-up-other-js-loading/

Viewing 3 replies - 1 through 3 (of 3 total)
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