No thumbnail when sharing posts on social media

  • maryg

    (@thegipsyqueen)


    9 years ago

    Hi all,
    when sharing a post on any social media, the thumbnail doesn’t appear.
    I tried to deactivate the plugins, but no luck.

    The website is: https://www.onaristanbul.com/
    When checking on Open Graph Object Debugger on FB, og:image appears as empty, but clickable. When clicking, the right image appears.

    Where’s the problem?
    thanks for your help,
    Mary

Viewing 2 replies - 1 through 2 (of 2 total)

  • same problem is happening with me….. ??

    did you find any solution for this ?

    Please reply as soon as possible.

    Thanks,
    Nitin

    Hey,
    I got the solution for this….. actually in my case it is related to hotlink protection.
    May be, it could be same in your case.

    follow these steps:

    login to cpanel >> hotlink protection. Now check

    “Block direct access for the following extensions (comma-separated): “

    this must be ‘checked’. so that third party could use images i.e. it will enable social media to retrieve image url and hence they will be able to show thumbnails.

    Post a reply and Let me know tnat this one solved your problem or not ?

    Thanks,
    Nitin

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘No thumbnail when sharing posts on social media’ is closed to new replies.