No thumbnails on any Youtube videos…?

Some seem to work, others dont?

• This reply was modified 2 years, 5 months ago by joyryde.

@joyryde Sometimes Youtube doesn’t provide a proper thumbnail for higher resolution thumbnails. You can try playing around with the thumbnail quality option on the plugin’s admin page. Select the default resolution or the highest resolution, save your changes and then click “Update Posts” to update the metadata of your posts.

You also overwrite the default setting on individual posts: E.g. you can set “Higher quality” by default and if a thumbnail doesn’t show on a specific post, overwrite this setting with “Standard quality”.

When I looked at one of your posts, the video used this fallback thumbnail:
https://i2.ytimg.com/vi/9IcbCUKfy9s/sddefault.jpg

Instead you want to show the standard quality thumbnail because Youtube apparently doesn’t provide a higher resolution version: https://i2.ytimg.com/vi/9IcbCUKfy9s/0.jpg

OK, thanks Kevin! I’ll give this a try. Appreciate it!

Hi Kevin!

Thank you again for helping me wit this, your advice solved the issue. Now I am seeing another issue and can’t figure out what is going on.

I noticed today that when I am logged in as admin, the plugin works fine, but when I look at a page in a private browser (Chrome and Safari both), I see a giant white rectangle where the video would be, and a link to the URL on Youtube at the top of it?

Example page:

https://nomadicsupply.com/product/dirt-devil-cv1500-camper-van-boat-central-vacuum-system-9880/

Admin view:

https://tinyurl.com/2jmh4lns

User view:

https://tinyurl.com/2mwkt3vt

I think it’s fixed…

• This reply was modified 2 years, 3 months ago by joyryde.

Yeah, I just looked at your site and I’m seeing the video in various browsers. It might have been a server-side caching issue, i.e. maybe your WordPress site cached the content and now the caches are up-to-date.