No tracking on new installation

  • Resolved lisacaras

    (@lisacaras)


    4 years, 10 months ago

    I installed this plugin on a development site, configured settings, and it worked immediately to start counting the posts I visited.

    I installed it on the live site, manually copied over all the same settings, and it does not count posts. I have been visiting the site as an anonymous user from different computers, and the Count pages do not update.

    I enabled Overall and Daily trackers, Start daily counts from midnight, and set Days to 14.

    On the Counter/Tracker tab, I switched to Ajax based Tracker type and Load Tracker on all pages, still no post tracked.

    What basic info am I missing? I am running WordPress 5.4.1 on both sites. The development site is a recent clone of the live site. The only difference is the server environment.

    Does the plugin connect to an external resource for tracking that i need to allow access to?

Viewing 1 replies (of 1 total)
  • Plugin Author Ajay

    (@ajay)

    What’s your site URL?

    You can try to regenerate the tables under the Tools page as an option – regarding settings, you can also export the settings from the dev site and them import them into your main site.

Viewing 1 replies (of 1 total)
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