No Transactions Found
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In the Jetpack CRM->Transactions menu and the Jetpack CRM–>Dashboard, I am getting the message “No Transactions Found” even though are over 40 transactions. How can I get a list of all the transactions to display?
The page I need help with: [log in to see the link]
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Here is what I get when I clicked on a tagged product.
Here is the debug log. [2023-02-14 12:01:55] Fired
sync_orders()
. [2023-02-14 12:01:55] Sync Sites: Array ( ??? [local] => Array ??????? ( ??????????? [mode] => 0 ??????????? [domain] => https://fertilitycarecs.com ??????????? [key] => ??????????? [secret] => ??????????? [prefix] => ??????????? [last_sync_fired] => 1676401225 ??????????? [resume_from_page] => 1 ??????????? [total_order_count] => 47 ??????????? [total_customer_count] => 0 ??????????? [first_import_complete] => 1 ??????????? [site_connection_errors] => 0 ??????? ) ) [2023-02-14 12:01:55] Commencing syncing 1 sites. [2023-02-14 12:01:55] Starting Sync for https://fertilitycarecs.com (mode: 0) [2023-02-14 12:01:55] Firedsync_orders()
forlocal
. Array ( ??? [mode] => 0 ??? [domain] => https://fertilitycarecs.com ??? [key] => ??? [secret] => ??? [prefix] => ??? [last_sync_fired] => 1676401225 ??? [resume_from_page] => 1 ??? [total_order_count] => 47 ??? [total_customer_count] => 0 ??? [first_import_complete] => 1 ??? [site_connection_errors] => 0 ) [2023-02-14 12:01:55] Starting Sync for https://fertilitycarecs.com (mode: 0) [2023-02-14 12:01:55] Running Import of 1 pages [2023-02-14 12:01:55] Firedimport_page_of_orders( 1 )
, importing from JPCRM_WOO_SYNC_MODE_LOCAL on site local. [2023-02-14 12:01:55] Importing order: 675(675) [2023-02-14 12:01:55] Contact added/updated #4 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"675","type":"Sale","title":"Dec 5, 2022 Group Intro Session only - with partner","status":"Refunded","total":"40.00","date":"1669147809","created":"1669147809","date_completed":null,"date_paid":"1669147816","externalSources":[{"source":"woo","uid":675,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":40,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":675,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":675,"currency":"USD","quantity":1,"price":40,"total":"40","title":"Dec 5, 2022 Group Intro Session only - with partner","desc":"Dec 5, 2022 Group Intro Session only - with partner (#211)","tax":"0","shipping":0}],"tags":["Product: Dec 5, 2022 Group Intro Session only - with partner"],"tag_mode":"append","contacts":[4]} [2023-02-14 12:01:55] Added/Updated Sub-transaction (Refund) # [2023-02-14 12:01:55] Importing order: 676(676) [2023-02-14 12:01:55] Contact added/updated #5 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"676","type":"Sale","title":"Jan 9, 2023 Group Intro Session with materials - with husband","status":"Completed","total":"80.00","date":"1669192838","created":"1669192838","date_completed":"1673454224","date_paid":"1669192845","externalSources":[{"source":"woo","uid":676,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":80,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":676,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":676,"currency":"USD","quantity":1,"price":80,"total":"80","title":"Jan 9, 2023 Group Intro Session with materials - with husband","desc":"Jan 9, 2023 Group Intro Session with materials - with husband (#626)","tax":"0","shipping":0}],"tags":["Product: Jan 9, 2023 Group Intro Session with materials - with husband"],"tag_mode":"append","contacts":[5]} [2023-02-14 12:01:55] Importing order: 684(684) [2023-02-14 12:01:55] Contact import failed, or there was no contact to import. Contact Data:?{"tags":[],"tag_mode":"append"} [2023-02-14 12:01:55] Transaction import failed:?{"ref":684,"type":"Sale","title":"","status":"Completed","total":"-40.00","date":"1670163721","created":"1670163721","date_completed":null,"date_paid":null,"externalSources":[{"source":"woo","uid":684,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":-40,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":684,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[],"tags":[],"tag_mode":"append"} [2023-02-14 12:01:55] Importing order: 718(718) [2023-02-14 12:01:55] Contact added/updated #6 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"718","type":"Sale","title":"Jan 9, 2023 Group Intro Session with materials - with husband","status":"Completed","total":"80.00","date":"1670591246","created":"1670591246","date_completed":"1673454537","date_paid":"1670591253","externalSources":[{"source":"woo","uid":718,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":80,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":718,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":718,"currency":"USD","quantity":1,"price":80,"total":"80","title":"Jan 9, 2023 Group Intro Session with materials - with husband","desc":"Jan 9, 2023 Group Intro Session with materials - with husband (#626)","tax":"0","shipping":0}],"tags":["Product: Jan 9, 2023 Group Intro Session with materials - with husband"],"tag_mode":"append","contacts":[6]} [2023-02-14 12:01:55] Importing order: 752(752) [2023-02-14 12:01:55] Contact added/updated #7 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"752","type":"Sale","title":"Private Intro Session with materials - with fianc\u00e9","status":"Completed","total":"100.00","date":"1670927144","created":"1670927144","date_completed":"1673454538","date_paid":"1670927151","externalSources":[{"source":"woo","uid":752,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":100,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":752,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":752,"currency":"USD","quantity":1,"price":100,"total":"100","title":"Private Intro Session with materials - with fianc\u00e9","desc":"Private Intro Session with materials - with fianc\u00e9 (#566)","tax":"0","shipping":0}],"tags":["Product: Private Intro Session with materials - with fianc\u00e9"],"tag_mode":"append","contacts":[7]} [2023-02-14 12:01:55] Importing order: 753(753) [2023-02-14 12:01:55] Contact added/updated #8 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"753","type":"Sale","title":"Jan 9, 2023 Group Intro Session with materials - with fianc\u00e9","status":"Completed","total":"80.00","date":"1673003519","created":"1673003519","date_completed":"1673454573","date_paid":"1673003525","externalSources":[{"source":"woo","uid":753,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":80,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":753,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":753,"currency":"USD","quantity":1,"price":80,"total":"80","title":"Jan 9, 2023 Group Intro Session with materials - with fianc\u00e9","desc":"Jan 9, 2023 Group Intro Session with materials - with fianc\u00e9 (#626)","tax":"0","shipping":0}],"tags":["Product: Jan 9, 2023 Group Intro Session with materials - with fianc\u00e9"],"tag_mode":"append","contacts":[8]} [2023-02-14 12:01:55] Importing order: 755(755) [2023-02-14 12:01:55] Contact added/updated #9 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"755","type":"Sale","title":"Private Intro Session with materials - with husband","status":"Completed","total":"100.00","date":"1673362314","created":"1673362314","date_completed":"1675941763","date_paid":"1673362320","externalSources":[{"source":"woo","uid":755,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":100,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":755,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":755,"currency":"USD","quantity":1,"price":100,"total":"100","title":"Private Intro Session with materials - with husband","desc":"Private Intro Session with materials - with husband (#566)","tax":"0","shipping":0}],"tags":["Product: Private Intro Session with materials - with husband"],"tag_mode":"append","contacts":[9]} [2023-02-14 12:01:55] Importing order: 756(756) [2023-02-14 12:01:55] Contact added/updated #10 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"756","type":"Sale","title":"Private Intro Session with materials - with fianc\u00e9","status":"Completed","total":"100.00","date":"1673451277","created":"1673451277","date_completed":"1675941766","date_paid":"1673451284","externalSources":[{"source":"woo","uid":756,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":100,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":756,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":756,"currency":"USD","quantity":1,"price":100,"total":"100","title":"Private Intro Session with materials - with fianc\u00e9","desc":"Private Intro Session with materials - with fianc\u00e9 (#566)","tax":"0","shipping":0}],"tags":["Product: Private Intro Session with materials - with fianc\u00e9"],"tag_mode":"append","contacts":[10]} [2023-02-14 12:01:55] Importing order: 758(758) [2023-02-14 12:01:55] Contact added/updated #12 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"758","type":"Sale","title":"Feb 6, 2023 Group Intro Session only - with fianc\u00e9","status":"Completed","total":"40.00","date":"1673869286","created":"1673869286","date_completed":"1676323675","date_paid":"1673869292","externalSources":[{"source":"woo","uid":758,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":40,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":758,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":758,"currency":"USD","quantity":1,"price":40,"total":"40","title":"Feb 6, 2023 Group Intro Session only - with fianc\u00e9","desc":"Feb 6, 2023 Group Intro Session only - with fianc\u00e9 (#648)","tax":"0","shipping":0}],"tags":["Product: Feb 6, 2023 Group Intro Session only - with fianc\u00e9"],"tag_mode":"append","contacts":[12]} [2023-02-14 12:01:55] Importing order: 793(793) [2023-02-14 12:01:55] Contact added/updated #1 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"793","type":"Sale","title":"Feb 6, 2023 Group Intro Session only - by myself","status":"Completed","total":"40.00","date":"1673902003","created":"1673902003","date_completed":"1675941766","date_paid":"1673902011","externalSources":[{"source":"woo","uid":793,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":40,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":793,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":793,"currency":"USD","quantity":1,"price":40,"total":"40","title":"Feb 6, 2023 Group Intro Session only - by myself","desc":"Feb 6, 2023 Group Intro Session only - by myself (#648)","tax":"0","shipping":0}],"tags":["Product: Feb 6, 2023 Group Intro Session only - by myself"],"tag_mode":"append","contacts":[1]} [2023-02-14 12:01:55] Added/Updated Sub-transaction (Refund) # [2023-02-14 12:01:55] Importing order: 794(794) [2023-02-14 12:01:55] Contact import failed, or there was no contact to import. Contact Data:?{"tags":[],"tag_mode":"append"} [2023-02-14 12:01:55] Transaction import failed:?{"ref":794,"type":"Sale","title":"","status":"Completed","total":"-40.00","date":"1673902412","created":"1673902412","date_completed":null,"date_paid":null,"externalSources":[{"source":"woo","uid":794,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":-40,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":794,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[],"tags":[],"tag_mode":"append"} [2023-02-14 12:01:55] Importing order: 795(795) [2023-02-14 12:01:55] Contact added/updated #5 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"795","type":"Sale","title":"Follow-up Session - with husband","status":"Completed","total":"60.00","date":"1673998417","created":"1673998417","date_completed":"1675941767","date_paid":"1673998424","externalSources":[{"source":"woo","uid":795,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":60,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":795,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":795,"currency":"USD","quantity":1,"price":60,"total":"60","title":"Follow-up Session - with husband","desc":"Follow-up Session - with husband (#572)","tax":"0","shipping":0}],"tags":["Product: Follow-up Session - with husband"],"tag_mode":"append","contacts":[5]} [2023-02-14 12:01:55] Added/Updated Sub-transaction (Refund) # [2023-02-14 12:01:55] Importing order: 797(797) [2023-02-14 12:01:55] Contact added/updated #9 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"797","type":"Sale","title":"Follow-up Session - with husband","status":"Completed","total":"60.00","date":"1674134825","created":"1674134825","date_completed":"1675941767","date_paid":"1674134833","externalSources":[{"source":"woo","uid":797,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":60,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":797,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":797,"currency":"USD","quantity":1,"price":60,"total":"60","title":"Follow-up Session - with husband","desc":"Follow-up Session - with husband (#572)","tax":"0","shipping":0}],"tags":["Product: Follow-up Session - with husband"],"tag_mode":"append","contacts":[9]} [2023-02-14 12:01:55] Importing order: 807(807) [2023-02-14 12:01:55] Contact added/updated #14 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"807","type":"Sale","title":"Feb 6, 2023 Group Intro Session with materials - with husband","status":"Completed","total":"80.00","date":"1674202996","created":"1674202996","date_completed":"1676323676","date_paid":"1674203003","externalSources":[{"source":"woo","uid":807,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":80,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":807,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":807,"currency":"USD","quantity":1,"price":80,"total":"80","title":"Feb 6, 2023 Group Intro Session with materials - with husband","desc":"Feb 6, 2023 Group Intro Session with materials - with husband (#639)","tax":"0","shipping":0}],"tags":["Product: Feb 6, 2023 Group Intro Session with materials - with husband"],"tag_mode":"append","contacts":[14]} [2023-02-14 12:01:55] Importing order: 808(808) [2023-02-14 12:01:55] Contact added/updated #15 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"808","type":"Sale","title":"Multiple Items","status":"Processing","total":"140.00","date":"1674317251","created":"1674317251","date_completed":null,"date_paid":"1674317260","externalSources":[{"source":"woo","uid":808,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":140,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":808,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":808,"currency":"USD","quantity":1,"price":80,"total":"80","title":"Feb 6, 2023 Group Intro Session with materials - by myself","desc":"Feb 6, 2023 Group Intro Session with materials - by myself (#639)","tax":"0","shipping":0},{"order":808,"currency":"USD","quantity":1,"price":60,"total":"60","title":"Follow-up Session - with fianc\u00e9","desc":"Follow-up Session - with fianc\u00e9 (#572)","tax":"0","shipping":0}],"tags":["Product: Feb 6, 2023 Group Intro Session with materials - by myself","Product: Follow-up Session - with fianc\u00e9"],"tag_mode":"append","contacts":[15]} [2023-02-14 12:01:55] Importing order: 810(810) [2023-02-14 12:01:55] Contact import failed, or there was no contact to import. Contact Data:?{"tags":[],"tag_mode":"append"} [2023-02-14 12:01:55] Transaction import failed:?{"ref":810,"type":"Sale","title":"","status":"Completed","total":"-60.00","date":"1675082435","created":"1675082435","date_completed":null,"date_paid":null,"externalSources":[{"source":"woo","uid":810,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":-60,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":810,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[],"tags":[],"tag_mode":"append"} [2023-02-14 12:01:55] Importing order: 812(812) [2023-02-14 12:01:55] Contact added/updated #16 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"812","type":"Sale","title":"Feb 6, 2023 Group Intro Session with materials - with fianc\u00e9","status":"Processing","total":"80.00","date":"1675180366","created":"1675180366","date_completed":null,"date_paid":"1675180374","externalSources":[{"source":"woo","uid":812,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":80,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":812,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":812,"currency":"USD","quantity":1,"price":80,"total":"80","title":"Feb 6, 2023 Group Intro Session with materials - with fianc\u00e9","desc":"Feb 6, 2023 Group Intro Session with materials - with fianc\u00e9 (#639)","tax":"0","shipping":0}],"tags":["Product: Feb 6, 2023 Group Intro Session with materials - with fianc\u00e9"],"tag_mode":"append","contacts":[16]} [2023-02-14 12:01:55] Importing order: 813(813) [2023-02-14 12:01:55] Contact added/updated #17 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"813","type":"Sale","title":"Private Introductory In-person Session with materials - with husband","status":"Completed","total":"100.00","date":"1675183495","created":"1675183495","date_completed":"1675941768","date_paid":"1675183502","externalSources":[{"source":"woo","uid":813,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":100,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":813,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":813,"currency":"USD","quantity":1,"price":100,"total":"100","title":"Private Introductory In-person Session with materials - with husband","desc":"Private Introductory In-person Session with materials - with husband (#566)","tax":"0","shipping":0}],"tags":["Product: Private Introductory In-person Session with materials - with husband"],"tag_mode":"append","contacts":[17]} [2023-02-14 12:01:55] Importing order: 814(814) [2023-02-14 12:01:55] Contact added/updated #18 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"814","type":"Sale","title":"Feb 6, 2023 Group Intro Session with materials - with husband","status":"Completed","total":"80.00","date":"1675201405","created":"1675201405","date_completed":"1676323677","date_paid":"1675202321","externalSources":[{"source":"woo","uid":814,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":80,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":814,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":814,"currency":"USD","quantity":1,"price":80,"total":"80","title":"Feb 6, 2023 Group Intro Session with materials - with husband","desc":"Feb 6, 2023 Group Intro Session with materials - with husband (#639)","tax":"0","shipping":0}],"tags":["Product: Feb 6, 2023 Group Intro Session with materials - with husband"],"tag_mode":"append","contacts":[18]} [2023-02-14 12:01:55] Importing order: 896(896) [2023-02-14 12:01:55] Contact added/updated #17 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"896","type":"Sale","title":"Follow-up Session - with husband","status":"Processing","total":"60.00","date":"1675448087","created":"1675448087","date_completed":null,"date_paid":"1675536451","externalSources":[{"source":"woo","uid":896,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":60,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":896,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":896,"currency":"USD","quantity":1,"price":60,"total":"60","title":"Follow-up Session - with husband","desc":"Follow-up Session - with husband (#572)","tax":"0","shipping":0}],"tags":["Product: Follow-up Session - with husband"],"tag_mode":"append","contacts":[17]} [2023-02-14 12:01:55] Importing order: 900(900) [2023-02-14 12:01:55] Contact added/updated #19 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"900","type":"Sale","title":"Follow-up Session - with fianc\u00e9","status":"Cancelled","total":"60.00","date":"1675501853","created":"1675501853","date_completed":null,"date_paid":null,"externalSources":[{"source":"woo","uid":900,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":60,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":900,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":900,"currency":"USD","quantity":1,"price":60,"total":"60","title":"Follow-up Session - with fianc\u00e9","desc":"Follow-up Session - with fianc\u00e9 (#572)","tax":"0","shipping":0}],"tags":["Product: Follow-up Session - with fianc\u00e9"],"tag_mode":"append","contacts":[19]} [2023-02-14 12:01:55] Importing order: 908(908) [2023-02-14 12:01:55] Contact added/updated #1 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"908","type":"Sale","title":"Apr 3, 2023 Group Intro Session only - by myself","status":"Cancelled","total":"40.00","date":"1675521321","created":"1675521321","date_completed":null,"date_paid":null,"externalSources":[{"source":"woo","uid":908,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":40,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":908,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":908,"currency":"USD","quantity":1,"price":40,"total":"40","title":"Apr 3, 2023 Group Intro Session only - by myself","desc":"Apr 3, 2023 Group Intro Session only - by myself (#709)","tax":"0","shipping":0}],"tags":["Product: Apr 3, 2023 Group Intro Session only - by myself"],"tag_mode":"append","contacts":[1]} [2023-02-14 12:01:55] Importing order: 930(930) [2023-02-14 12:01:55] Contact added/updated #20 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"930","type":"Sale","title":"Follow-up Session - with husband","status":"Processing","total":"60.00","date":"1675787593","created":"1675787593","date_completed":null,"date_paid":"1675836858","externalSources":[{"source":"woo","uid":930,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":60,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":930,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":930,"currency":"USD","quantity":1,"price":60,"total":"60","title":"Follow-up Session - with husband","desc":"Follow-up Session - with husband (#572)","tax":"0","shipping":0}],"tags":["Product: Follow-up Session - with husband"],"tag_mode":"append","contacts":[20]} [2023-02-14 12:01:55] Importing order: 937(937) [2023-02-14 12:01:55] Contact added/updated #2 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"937","type":"Sale","title":"Feb 13, 2023 Group Intro Session only - by myself","status":"Refunded","total":"80.00","date":"1675857252","created":"1675857252","date_completed":null,"date_paid":"1675857261","externalSources":[{"source":"woo","uid":937,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":80,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":937,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":937,"currency":"USD","quantity":2,"price":40,"total":"80","title":"Feb 13, 2023 Group Intro Session only - by myself","desc":"Feb 13, 2023 Group Intro Session only - by myself (#648)","tax":"0","shipping":0}],"tags":["Product: Feb 13, 2023 Group Intro Session only - by myself"],"tag_mode":"append","contacts":[2]} [2023-02-14 12:01:55] Added/Updated Sub-transaction (Refund) # [2023-02-14 12:01:55] Importing order: 940(940) [2023-02-14 12:01:55] Contact import failed, or there was no contact to import. Contact Data:?{"tags":["Product: Feb 13, 2023 Group Intro Session only - by myself"],"tag_mode":"append"} [2023-02-14 12:01:55] Transaction import failed:?{"ref":940,"type":"Sale","title":"Feb 13, 2023 Group Intro Session only - by myself","status":"Completed","total":"-80.00","date":"1675857369","created":"1675857369","date_completed":null,"date_paid":null,"externalSources":[{"source":"woo","uid":940,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":-80,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":940,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":940,"currency":"USD","quantity":-2,"price":40,"total":"-80","title":"Feb 13, 2023 Group Intro Session only - by myself","desc":"Feb 13, 2023 Group Intro Session only - by myself (#648)","tax":"0","shipping":0}],"tags":["Product: Feb 13, 2023 Group Intro Session only - by myself"],"tag_mode":"append"} [2023-02-14 12:01:55] Importing order: 951(951) [2023-02-14 12:01:55] Contact added/updated #19 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"951","type":"Sale","title":"Follow-up Session - with fianc\u00e9","status":"Processing","total":"60.00","date":"1676025129","created":"1676025129","date_completed":null,"date_paid":"1676025137","externalSources":[{"source":"woo","uid":951,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":60,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":951,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":951,"currency":"USD","quantity":1,"price":60,"total":"60","title":"Follow-up Session - with fianc\u00e9","desc":"Follow-up Session - with fianc\u00e9 (#572)","tax":"0","shipping":0}],"tags":["Product: Follow-up Session - with fianc\u00e9"],"tag_mode":"append","contacts":[19]} [2023-02-14 12:01:55] Importing order: 959(959) [2023-02-14 12:01:55] Contact added/updated #11 [2023-02-14 12:01:55] Transaction import failed:?{"ref":"959","type":"Sale","title":"User manual, chart, stamps pre-class price","status":"Completed","total":"40.00","date":"1676318974","created":"1676318974","date_completed":"1676323726","date_paid":"1676318983","externalSources":[{"source":"woo","uid":959,"origin":"d:https:\/\/fertilitycarecs.com","owner":0}],"currency":"USD","net":40,"tax":"0","fee":0,"discount":"0","shipping":"0","existence_check_args":{"externalSource":"woo","externalSourceUID":959,"origin":"d:https:\/\/fertilitycarecs.com","onlyID":true},"lineitems":[{"order":959,"currency":"USD","quantity":1,"price":40,"total":"40","title":"User manual, chart, stamps pre-class price","desc":"User manual, chart, stamps pre-class price (#546)","tax":"0","shipping":0}],"tags":["Product: User manual, chart, stamps pre-class price"],"tag_mode":"append","contacts":[11]} [2023-02-14 12:01:56] Percentage completed: 100% [2023-02-14 12:01:56] Pages completed: 1 / 1 [2023-02-14 12:01:56] Orders completed: 27 / 27 [2023-02-14 12:01:56] Percentage completed: 100% [2023-02-14 12:01:56] Sync Job finished for https://fertilitycarecs.com with percentage complete: 100% complete. [2023-02-14 12:01:56] Percentage completed: 100% [2023-02-14 12:01:56] Pages completed: 1 / 1 [2023-02-14 12:01:56] Orders completed: 27 / 27 [2023-02-14 12:01:56] Percentage completed: 100% [2023-02-14 12:01:56] Sync Result: Array ( ??? [total_pages] => 1 ??? [total_remaining_pages] => 0 ??? [errors] => Array ??????? ( ??????? ) ) [2023-02-14 12:01:56] Completed multi-site sync job: sync_completed {"last_order_synced":"","contacts_synced":null,"transactions_synced":null,"transaction_total":"$0.00","status":"sync_completed","status_short_text":"Sync Completed","status_long_text":"WooSync has imported all existing orders and will continue to import future orders.","page_no":1,"orders_imported":0,"percentage_completed":100}I am also getting this error showing up in the console.
The resource https://fertilitycarecs.com/wp-content/plugins/woocommerce/assets/client/admin/components/style.css?ver=7.3.0 was preloaded using link preload but not used within a few seconds from the window’s load event. Please make sure it has an appropriate
as
value and it is preloaded intentionally.I am also getting these errors on the Woocommerce Orders Screen
Thanks for the screenshot @kartmanco! I see you did try to restart the sync. Did it finish ok? Can you refresh that WooCommerce Sync page and share a screenshot of what it looks like now? We’re expecting some numbers in the Contacts and Transactions section.
Also, for the JavaScript errors, could you share a screenshot of this as well for the CRM Transactions page?
Lastly, have you tried clicking one of the tags on the right sidebar? What happens when you click on those tags?
Thanks!
Here are the screen shots you asked for.
When I click on the “tagged” links it looks like this:
Nothing really happens except shows 1 transaction.
Hi @kartmanco,
Thanks you! Apparently that error comes from a Chrome extension called “iCloud Passwords”.
Would you try disabling it, then trying to resync again?
Best,
Cena
I disabled the iCloud password extension and am still getting the errors.
I am still getting these errors after disabling the iCloud password extension.
Hi @kartmanco ,
Thanks for trying that. At least it seems to have gotten rid of 2 of the errors. ??
Would you send us a copy of your WooCommerce->Status report to [email protected]? Please reference this forum thread in your email.
I’d like to get a better sense of your site and server environments since I can’t duplicate the errors you’re seeing on the same pages on my test site. It’s possible there’s something on your end causing this, and the report should provide a clue or two (hopefully :)).
Best,
CenaI just tried to send you the report via email to [email protected] and it bounced back. Is there another email address I should use?
Here it is:
WordPress Environment WordPress address (URL): https://fertilitycarecs.com
Site address (URL): https://fertilitycarecs.com
WC Version: 7.4.0
REST API Version: ? 7.4.0
WC Blocks Version: ? 9.4.3
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: – Server Environment Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 128 MB
PHP Time Limit: 120
PHP Max Input Vars: 1000
cURL Version: 7.84.0
OpenSSL/1.1.1p SUHOSIN Installed: –
MySQL Version: 10.1.48-MariaDB
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? Database WC Database Version: 7.4.0
WC Database Prefix: fert_
Total Database Size: 42.18MB
Database Data Size: 37.00MB
Database Index Size: 5.18MB
fert_woocommerce_sessions: Data: 0.07MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_order_itemmeta: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
fert_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_actionscheduler_actions: Data: 3.82MB + Index: 1.14MB + Engine MyISAM
fert_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fert_actionscheduler_logs: Data: 1.79MB + Index: 1.64MB + Engine MyISAM
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fert_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
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fert_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fert_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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fert_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fert_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
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fert_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
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fert_wpml_mails: Data: 0.96MB + Index: 0.00MB + Engine MyISAM
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wpstg0_mailpoet_scheduled_tasks: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_mailpoet_scheduled_task_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_mailpoet_segments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_mailpoet_sending_queues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_mailpoet_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_mailpoet_statistics_bounces: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_mailpoet_statistics_clicks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_mailpoet_statistics_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_mailpoet_statistics_newsletters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_mailpoet_statistics_opens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_mailpoet_statistics_unsubscribes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_mailpoet_statistics_woocommerce_purchases: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_mailpoet_stats_notifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_mailpoet_subscribers: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_mailpoet_subscriber_custom_field: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_mailpoet_subscriber_ips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_mailpoet_subscriber_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_mailpoet_subscriber_tag: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_mailpoet_tags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_mailpoet_user_agents: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_mailpoet_user_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_options: Data: 2.57MB + Index: 0.06MB + Engine MyISAM
wpstg0_postmeta: Data: 0.51MB + Index: 0.08MB + Engine MyISAM
wpstg0_posts: Data: 5.62MB + Index: 0.04MB + Engine MyISAM
wpstg0_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_term_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_usermeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpstg0_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpstg0_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpstg0_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Post Type Counts attachment: 117
custom_css: 1
customize_changeset: 2
et_header_layout: 6
et_pb_layout: 2
et_template: 3
et_theme_builder: 1
feedback: 3
jb_store_css: 2
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
jp_vid_sitemap: 1
mail-debug: 88
mailpoet_page: 1
nav_menu_item: 21
page: 21
pagelayer-template: 5
post: 1
product: 30
product_variation: 72
revision: 300
shop_order: 28
shop_order_refund: 4
wp_global_styles: 1
wpforms: 4 Security Secure connection (HTTPS): ?
Hide errors from visitors: ? Active Plugins (26) Query Monitor: by John Blackbourn – 3.11.1
Native PHP Sessions for WordPress: by Pantheon – 1.3.4
All in One SEO: by All in One SEO Team – 4.3.1.1
Duplicate Page: by mndpsingh287 – 4.5.1
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.12.1
Jetpack Boost: by Automattic - Jetpack Site Speed team – 1.7.0
Jetpack Protect: by Automattic - Jetpack Security team – 1.2.0
Jetpack: by Automattic – 11.8.4
Mail Debug for WooCommerce: by Leanza Francesco – 1.3.0
MailPoet: by MailPoet – 4.6.2
Max Mega Menu: by megamenu.com – 3.1.1
OptinMonster: by OptinMonster Popup Builder Team – 2.12.2
PublishPress Future: by PublishPress – 2.8.3
Product Expiry for WooCommerce: by WebCodingPlace – 2.3
Safe SVG: by 10up – 2.0.3
TrustPulse API: by – 1.0.8
Under Construction: by WebFactory Ltd – 3.97
Woocommerce Single Product Page Customizer: by Geek Code Lab – 2.3
WooCommerce Payments: by Automattic – 5.4.0
WooCommerce: by Automattic – 7.4.0
WP File Manager: by mndpsingh287 – 7.1.8
WP Mail Logging: by SendLayer – 1.10.5
WP Mail SMTP: by WPForms – 3.7.0
WP STAGING PRO - Backup Duplicator & Migration: by WP-STAGING – 4.6.1
WPForms Lite: by WPForms – 1.8.0.1
Jetpack CRM: by Automattic - Jetpack CRM team – 5.5.3 Inactive Plugins (2) Members: by MemberPress – 3.2.2
Sg Order Approval for Woocommerce: by Sevengits – 2.0.10 Dropin Plugins (1) db.php: Query Monitor Database Class (Drop-in) Must Use Plugins (1) WP STAGING Optimizer: by René Hermenau – 1.5.1 Settings API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5) Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: ?
Order datastore: WC_Order_Data_Store_CPT WC Pages Shop base: #111 - /shop/
Cart: #113 - /cart/
Checkout: #115 - /checkout/
My account: #117 - /my-account/
Terms and conditions: ? Page not set Theme Name: Divi
Version: 4.20.0
Author URL: https://www.elegantthemes.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ? Templates Overrides: – Subscriptions WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://fertilitycarecs.com
Subscriptions-core Library Version: 5.3.1
Subscription Statuses: –
WooCommerce Account Connected: ? Yes
Active Product Key: ? No Store Setup Country / State: United States (US) — Colorado Subscriptions by Payment Gateway Payment Gateway Support WooCommerce Payments: products
refunds
multiple_subscriptions
subscription_cancellation
subscription_payment_method_change_admin
subscription_payment_method_change_customer
subscription_payment_method_change
subscription_reactivation
subscription_suspension
subscriptions
gateway_scheduled_payments
tokenization
add_payment_method Admin Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
new-product-management-experience
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page Disabled Features: minified-js
product-variation-management
settings Daily Cron: ? Next scheduled: 2023-02-18 21:28:02 -07:00
Options: ?
Notes: 62
Onboarding: completed WooCommerce Payments Version: 5.4.0
Connected to WPCOM: Yes
Action Scheduler Canceled: 3
Oldest: 2023-01-19 13:27:20 -0700
Newest: 2023-01-31 21:59:06 -0700 Complete: 9,098
Oldest: 2023-01-31 15:46:02 -0700
Newest: 2023-02-17 17:05:24 -0700 Failed: 17
Oldest: 2022-10-29 20:47:41 -0600
Newest: 2023-02-15 10:53:29 -0700 Pending: 10
Oldest: 2023-02-17 17:07:24 -0700
Newest: 2023-04-29 13:32:35 -0600 Status report information Generated at: 2023-02-17 17:06:04 -07:00
`Hello @kartmanco,
Sorry for the issue with the email address. Can you please try using this bug report form instead? You should be able to add the info you attached in the comment above. Please also mention this thread so we know it’s you ??
About that, I have asked the forum moderators to remove it as it contains sensitive data that should not be shared in a public forum.Thanks in advance for submitting the info via the form!
This “No Transactions Found Error” is continuing to show up in Jetpack CRM.
And this error message shows up in the WooCommerce Home screen.
This is happening on to of my Woocommerce websites.
These errors did not show up when I temporarily transferred the hosting to Bluehost. However they do show up when I host with Hostpapa.
Is there a setting on my hosting provider that I need to change so that this error does not show up?Here is my status file.
WordPress Environment WordPress address (URL): https://fertilitycarecs.com
Site address (URL): https://fertilitycarecs.com
WC Version: 7.5.1
REST API Version: ? 7.5.1
WC Blocks Version: ? 9.9.0
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.2
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: – Server Environment Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 1 GB
PHP Time Limit: 120
PHP Max Input Vars: 1000
cURL Version: 7.84.0
OpenSSL/1.1.1p SUHOSIN Installed: –
MySQL Version: 10.1.48-MariaDB
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? Database WC Database Version: 7.5.1
WC Database Prefix: fert_
Total Database Size: 51.55MB
Database Data Size: 45.11MB
Database Index Size: 6.44MB
fert_woocommerce_sessions: Data: 0.12MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_order_items: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
fert_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.04MB + Engine MyISAM
fert_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_actionscheduler_actions: Data: 4.42MB + Index: 1.45MB + Engine MyISAM
fert_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fert_actionscheduler_logs: Data: 2.38MB + Index: 2.01MB + Engine MyISAM
fert_aioseo_cache: Data: 0.09MB + Index: 0.01MB + Engine MyISAM
fert_aioseo_notifications: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
fert_aioseo_posts: Data: 0.07MB + Index: 0.00MB + Engine MyISAM
fert_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fert_comments: Data: 0.10MB + Index: 0.03MB + Engine MyISAM
fert_gla_budget_recommendations: Data: 0.11MB + Index: 0.12MB + Engine MyISAM
fert_gla_merchant_issues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_gla_shipping_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_gla_shipping_times: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_innozilla_per_product_shipping_rules_woo: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_automations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_automation_runs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_automation_run_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_automation_run_subjects: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_automation_triggers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_automation_versions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_custom_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_dynamic_segment_filters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_feature_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_log: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
fert_mailpoet_newsletters: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_newsletter_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_newsletter_option: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_newsletter_option_fields: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fert_mailpoet_newsletter_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_newsletter_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_newsletter_templates: Data: 1.05MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_scheduled_tasks: Data: 0.14MB + Index: 0.04MB + Engine MyISAM
fert_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
fert_mailpoet_segments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fert_mailpoet_sending_queues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_settings: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_statistics_bounces: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_statistics_clicks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_statistics_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_statistics_newsletters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_statistics_opens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_statistics_unsubscribes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_statistics_woocommerce_purchases: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_stats_notifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_subscribers: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fert_mailpoet_subscriber_custom_field: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_subscriber_ips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_subscriber_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_subscriber_tag: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_tags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_user_agents: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mailpoet_user_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mw_wc_qbo_sync_customer_pairs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mw_wc_qbo_sync_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mw_wc_qbo_sync_paymentmethod_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mw_wc_qbo_sync_payment_id_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mw_wc_qbo_sync_product_pairs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mw_wc_qbo_sync_qbo_customers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mw_wc_qbo_sync_qbo_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mw_wc_qbo_sync_real_time_sync_history: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
fert_mw_wc_qbo_sync_real_time_sync_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mw_wc_qbo_sync_shipping_product_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mw_wc_qbo_sync_tax_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mw_wc_qbo_sync_variation_pairs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_mw_wc_qbo_sync_wq_cf_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_options: Data: 8.09MB + Index: 0.14MB + Engine MyISAM
fert_pantheon_sessions: Data: 0.22MB + Index: 0.25MB + Engine MyISAM
fert_postexpirator_debug: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_postmeta: Data: 4.55MB + Index: 0.47MB + Engine MyISAM
fert_posts: Data: 9.17MB + Index: 0.12MB + Engine MyISAM
fert_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fert_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fert_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fert_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_usermeta: Data: 0.09MB + Index: 0.05MB + Engine MyISAM
fert_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fert_wc_admin_notes: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
fert_wc_admin_note_actions: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
fert_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fert_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_wc_order_product_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
fert_wc_order_stats: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
fert_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fert_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fert_wc_product_meta_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
fert_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fert_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fert_wpmailsmtp_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_wpml_mails: Data: 3.26MB + Index: 0.00MB + Engine MyISAM
fert_wpstg_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fert_zbscrm_api_keys: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fert_zbs_admlog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fert_zbs_aka: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
fert_zbs_companies: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
fert_zbs_contacts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
fert_zbs_customfields: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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Oldest: 2023-03-07 20:14:46 -0700
Newest: 2023-04-06 13:47:21 -0600 Complete: 11,995
Oldest: 2023-03-07 10:28:55 -0700
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Oldest: 2022-10-29 20:47:41 -0600
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`- This reply was modified 1 year, 6 months ago by kartmanco.
Hi @kartmanco ,
Is there a setting on my hosting provider that I need to change so that this error does not show up?
Possibly, but we don’t have a way to know what that might be.
We also can’t really provide general support for WooCommerce in this forum, so I’ll just focus on Jetpack CRM.
Now, having said that, WooCommerce might be showing some errors in it’s logs at WooCommerce->Status->Logs which could be useful. I’d suggest going through your store, making a purchase, and then checking to see if a) a new CRM Contact is created (or updated, if existing) and b) if you can see the transaction in CRM.
If not, do those logs show anything?
Another thing to check is your PHP logs (on your server). Looks like Hostpapa has directions for accessing them here:
https://www.hostpapa.com/knowledgebase/check-website-access-logs
although you want to check for Errors (as seen on the above page.)
Woud you also check Jetpack CRM -> System Assistant -> System Status and screenshot that page?
CRM Environment
andServer Environment
would be particularly useful.Finally, how are the transactions being added – via WooCommerce purchase? Have you tried creating one in CRM manually? Does that work?
Best,
Cena
- The topic ‘No Transactions Found’ is closed to new replies.