No transactions in admin panel

  • Resolved jaspin

    (@jaspin)


    4 years, 7 months ago

    Hey again! I’ve got another small issue––transactions aren’t showing up in the dashboard. I can confirm that transactions are processed in Stripe, though.

    Thanks,
    Josh

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hey Josh,

    The only reason that typically happens is if webhooks are failing. In the health check area for Church Tithe WP, does it say that webhooks are fully configured?

    Thread Starter jaspin

    (@jaspin)

    Yes! It says that live mode webhooks are set up. The only “issue” is that Apple pay isn’t set up. (Reconnecting with Stripe like it suggests doesn’t seem to solve the Apple Pay issue, but that’s for another thread :P)

    Thank you!!

    Plugin Author churchtithewp

    (@churchtithewp)

    Hey Josh,

    If you log into your Stripe account, you can go to “Developers” > “Webhooks”, and look at the response of one of the “payment_intent” webhooks. If there was an error, it should show there.

    Apologies for this! I am wondering if it is a similar issue to your other issue, with the server redirects causing something unusual. If you’re able to find that I think we can track it down for you.

    Thread Starter jaspin

    (@jaspin)

    Thanks for the reply! The church_tithe_wp_stripe_webhook has an error rate of 0%. It seems that all attempts are succeeding just fine.

    If that’s the case (it probably is) then we’ll just have to live without it. The WP redirect is an intended feature of the WordPress boilerplate that I use. I’m just glad we got the plugin working in general.

    Thanks again!

Viewing 4 replies - 1 through 4 (of 4 total)
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