No update no more (filebird pro)

  • Resolved metanamo

    (@metanamo)


    1 year, 6 months ago

    Hello there,

    I changed my domain from metanamorph.com to https://www.metanamorph.com.
    Since then I can not update filebird pro.

    I get following message when try to update:
    Update failed: Your current FileBird license is being used on another site: metanamorph.com. To get this update, please deactivate the license on the other site first.

    Well I got a valid license key and under options there is no warning or message. It’s just when I want to update.
    Please help because the software is getting buggy.

    Kind regards, Edgar

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support mialewp

    (@mialewp)

    Hi there,

    Thanks for contacting us.

    As you are the premium customer, please contact us via ninjateam.org/support.

    You can choose live chat or email us.

    We will fix it for you.

    Many thanks!

    Mia

Viewing 1 replies (of 1 total)
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