no user email

Hi @robertnbg,
Thanks for your message.

I *think* I understand what you’re saying but can you link to some screenshots of your notification and the email that is generated so that I can see the issue?

Thanks,
Jack

there is no image dont need it we write what we see its same i think 4 emails for user all dont work mena dont see fields if i select admin i can see fields and change setup but if i select for user its impossible to save and only message we see we write to you

first dropwdown field select notification if there select user i dotn see next few fields and background of this error message yellow

https://betternotificationsforwp.com/shortcodes/
select transactional then see emaILS FOR USER if we select any of them its impossible to save and see that error we write ina last email to you

Hi @robertnbg,

I realise there is a bit of a language barrier between us however, it is important, in order for your issue to get resolved and investigated properly, that you are able to accommodate requests such as posting screenshots as they are important to the diagnosis of the issue.

The yellow error you’re seeing is expected behaviour for that notification. As to why it’s not saving for you, we’ll need to investigate further. I suspect it to be a javascript error caused by your theme or another plugin.

If I can’t see screenshots (or a video of what’s happening), my only recommendation at this stage is to ask you to make your way through this document and let me know how you get on?

Thanks,
Jack

Closing due to inactivity. If you need further help with this, please feel free to re-open this thread.