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Dear @aclys,

Could you please adjust the auto-delete setting to at least 24 hours? Due to our current workload, we may not be able to review the image within a 1-hour timeframe.

Thank you for your understanding!

Regards

` wp-core

version: 6.6.2
site_language: nl_NL
user_language: nl_NL
timezone: Europe/Amsterdam
permalink: /blog/%year%/%monthnum%/%day%/%postname%/
https_status: true
multisite: true
user_registration: false
blog_public: 1
default_comment_status: closed
environment_type: production
site_id: 1
site_count: 4
network_count: 1
user_count: 14
dotorg_communication: true wp-dropins (1)

maintenance.php: true wp-active-theme

name: Spacious (spacious)
version: 1.9.7
author: ThemeGrill
author_website: https://themegrill.com
parent_theme: none
theme_features: core-block-patterns, widgets-block-editor, automatic-feed-links, post-thumbnails, title-tag, custom-logo, menus, custom-background, html5, customize-selective-refresh-widgets, align-wide, wp-block-styles, responsive-embeds, starter-content, custom-header, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, widgets
theme_path: /var/www/vhosts/steig.nl/httpdocs/wp-content/themes/spacious
auto_update: Uitgeschakeld wp-themes-inactive (8)

Heemkunde: version: 0.1, author: Herman Steigstra, Auto-updates uitgeschakeld
Twenty Nineteen: version: 2.9, author: the WordPress team, Auto-updates uitgeschakeld
Twenty Seventeen: version: 3.7, author: the WordPress team, Auto-updates uitgeschakeld
Twenty Twenty: version: 2.7, author: the WordPress team, Auto-updates uitgeschakeld
Twenty Twenty-Four: version: 1.2, author: the WordPress team, Auto-updates uitgeschakeld
Twenty Twenty-One: version: 2.3, author: the WordPress team, Auto-updates uitgeschakeld
Twenty Twenty-Three: version: 1.5, author: the WordPress team, Auto-updates uitgeschakeld
Twenty Twenty-Two: version: 1.8, author: the WordPress team, Auto-updates uitgeschakeld wp-mu-plugins (1)

Plugin Organizer MU: version: 10.1.10, author: Jeff Sterup wp-plugins-active (26)

Advanced Editor Tools: version: 5.9.2, author: Automattic, Auto-updates uitgeschakeld
Better Search: version: 3.3.1, author: WebberZone, Auto-updates uitgeschakeld
Better Search Replace: version: 1.4.7, author: WP Engine, Auto-updates uitgeschakeld
Blog Designer PRO: version: 3.4.5, author: Solwin Infotech, Auto-updates uitgeschakeld
Bop Search Box Item Type For Nav Menus: version: 1.6.0, author: The Bop, Auto-updates uitgeschakeld
Classic Editor: version: 1.6.5, author: WordPress Contributors, Auto-updates uitgeschakeld
Contact Form 7: version: 6.0, author: Takayuki Miyoshi, Auto-updates uitgeschakeld
Contact Form 7 - Dynamic Text Extension: version: 4.5.1, author: AuRise Creative, SevenSpark, Auto-updates uitgeschakeld
Custom Login Page Customizer: version: 2.4.0, author: Hardeep Asrani, Auto-updates uitgeschakeld
Duplicator: version: 1.5.11.1, author: Duplicator, Auto-updates uitgeschakeld
Enhanced Media Library: version: 2.9.4, author: wpUXsolutions, Auto-updates uitgeschakeld
Flamingo: version: 2.5, author: Takayuki Miyoshi, Auto-updates uitgeschakeld
Image Watermark: version: 1.7.4, author: dFactory, Auto-updates uitgeschakeld
Imsanity: version: 2.8.4, author: Exactly WWW, Auto-updates uitgeschakeld
Maintenance Mode: version: 2.4.4, author: Lukas Juhas, Auto-updates uitgeschakeld
Menu Icons: version: 0.13.15, author: ThemeIsle, Auto-updates uitgeschakeld
No Future Posts: version: 1.4, author: Tom Braider, Auto-updates uitgeschakeld
Per page head: version: 1.4.4, author: Erik von Asmuth, Auto-updates uitgeschakeld
Phoenix Media Rename: version: 3.12.2, author: crossi72, Auto-updates uitgeschakeld
Post SMTP: version: 2.9.9, author: Post SMTP, Auto-updates uitgeschakeld
PublishPress Future: version: 4.0.4, author: PublishPress, Auto-updates uitgeschakeld
Restrict Author Posting: version: 2.1.5, author: Jam Vi?t, Auto-updates uitgeschakeld
Search Exclude: version: 2.1.7, author: QuadLayers, Auto-updates uitgeschakeld
Simple Custom CSS: version: 4.0.6, author: John Regan, Auto-updates uitgeschakeld
Simple Full Screen Background Image: version: 1.2.10, author: AMP-MODE, Auto-updates uitgeschakeld
Smush: version: 3.16.6, author: WPMU DEV, Auto-updates uitgeschakeld wp-plugins-inactive (27)

Breadcrumb NavXT: version: 7.3.1, author: John Havlik, Auto-updates uitgeschakeld
Column Shortcodes: version: 1.0.1, author: Codepress, Auto-updates uitgeschakeld
Complianz | GDPR/CCPA Cookie Consent: version: 7.1.4, author: Really Simple Plugins, Auto-updates uitgeschakeld
Easy Google Fonts: version: 2.0.4, author: Titanium Themes, Auto-updates uitgeschakeld
Grunion Contact Form: version: 2.3, author: Automattic, Inc., Auto-updates uitgeschakeld
Hello Dolly: version: 1.7.2, author: Matt Mullenweg, Auto-updates uitgeschakeld
ManageWP - Worker: version: 4.9.20, author: GoDaddy, Auto-updates uitgeschakeld
Plugin Organizer: version: 10.1.10, author: Jeff Sterup, Auto-updates uitgeschakeld
Redirection: version: 5.5.0, author: John Godley, Auto-updates uitgeschakeld
Responsive Cookie Consent: version: 2.1, author: James Koussertari, Auto-updates uitgeschakeld
TablePress: version: 2.4.4, author: Tobias B?thge, Auto-updates uitgeschakeld
Ultimate Category Excluder: version: 1.7, author: Marios Alexandrou, Auto-updates uitgeschakeld
UpdraftPlus - Backup/Restore: version: 1.24.7, author: TeamUpdraft, DavidAnderson, Auto-updates uitgeschakeld
W4 Post List: version: 2.5.0, author: Shazzad Hossain Khan, Auto-updates uitgeschakeld
Woody code snippets (PHP snippets | Insert PHP): version: 2.5.1, author: Creative Motion, Will Bontrager Software, LLC [email protected], Auto-updates uitgeschakeld
Wordfence Security: version: 8.0.0, author: Wordfence, Auto-updates uitgeschakeld
WordPress Importer: version: 0.8.3, author: wordpressdotorg, Auto-updates uitgeschakeld
WP-Optimize - Clean, Compress, Cache: version: 3.7.0, author: TeamUpdraft, DavidAnderson, Auto-updates uitgeschakeld
WP Crontrol: version: 1.17.0, author: John Blackbourn, Auto-updates uitgeschakeld
WP deferred javaScript: version: 2.0.5, author: Willy Bahuaud, Daniel Roch, Grégory Viguier, Auto-updates uitgeschakeld
WP Fastest Cache: version: 1.3.2, author: Emre Vona, Auto-updates uitgeschakeld
WP Featherlight: version: 1.3.4, author: Cipher, Auto-updates uitgeschakeld
WPFront User Role Editor: version: 4.2.1, author: WPFront Team, Auto-updates uitgeschakeld
WP Image Zoom: version: 1.57, author: SilkyPress, Auto-updates uitgeschakeld
WP Private Content Plus: version: 3.6.1, author: Rakhitha Nimesh, Auto-updates uitgeschakeld
WP Statistics: version: 14.11.1, author: VeronaLabs (latest version: 14.11.2), Auto-updates uitgeschakeld
Yoast SEO: version: 23.8, author: Team Yoast, Auto-updates uitgeschakeld wp-media

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1693
imagemagick_version: ImageMagick 6.9.13-10 Q16 x86_64 18376 https://legacy.imagemagick.org
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 256M
upload_max_filesize: 256M
max_effective_size: 256 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 187 GB
imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
imagick::RESOURCETYPE_FILE: 6144
imagick::RESOURCETYPE_MAP: 94 GB
imagick::RESOURCETYPE_MEMORY: 47 GB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 0
imagemagick_file_formats: 3FR, 3G2, 3GP, A, AAI, AI, APNG, ART, ARW, AVI, AVS, B, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, C, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FLV, FRACTAL, FTP, FTS, G, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K, K25, KDC, LABEL, M, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, O, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, R, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCREENSHOT, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, Y, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: not available wp-server

server_architecture: Linux 4.18.0-553.5.1.el8_10.x86_64 x86_64
httpd_software: Apache
php_version: 8.1.29 64bit
php_sapi: fpm-fcgi
max_input_variables: 5000
time_limit: 180
memory_limit: 256M
max_input_time: 120
upload_max_filesize: 256M
php_post_max_size: 256M
curl_version: 7.61.1 OpenSSL/1.1.1k
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: false
current: 2024-11-05T20:10:00+00:00
utc-time: Tuesday, 05-Nov-24 20:10:00 UTC
server-time: 2024-11-05T21:09:57+01:00 wp-database

extension: mysqli
server_version: 10.11.9-MariaDB
client_version: mysqlnd 8.1.29
max_allowed_packet: 16777216
max_connections: 151 wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /var/www/vhosts/steig.nl/httpdocs/wp-content
WP_PLUGIN_DIR: /var/www/vhosts/steig.nl/httpdocs/wp-content/plugins
WP_MEMORY_LIMIT: 200M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Ongedefinieerd
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
fonts: not writable
mu-plugins: writable

I notice (in Dutch) : Authorisation Header Missing. Don’t know if that makes sense.

Hey, it works now! After reconfiguring the SSL by the provider, the WP Statistics was apparantly deactivated. After reactivating, it works now!

• This reply was modified 2 weeks, 2 days ago by hsteigstra.

@mhdizmni

https://ibb.co/ss6DJWt

Here again.

Dear @hsteigstra and @aclys,

Thank you for the information!

@hsteigstra, I am glad to hear the issue has been resolved! I checked your website and can confirm the hit requests are submitted.

@aclys, I have forwarded the screenshot to our developers for further investigation, and will get back to you once we have an update. Thank you for your understanding!

Regards

Hi @aclys,

Could you please check the browser’s console log for any errors when the issue occurs?

If there are any errors, we would appreciate it if you could share them with us.

Thank you!

Regards

@mhdizmni – There are two regarding WP-Statistics:

“Source-Map-Fehler: request failed with status 404
Ressourcen-Adresse: /…/wp-statistics/assets/js/datepicker/daterangepicker.min.js?ver=1.13.2
Source-Map-Adresse: /sm/f07d8d7b2652873f485707eab4f3d300bf1f6f3b42912e189c8933b1b9b3dfde.map

“Source-Map-Fehler: request failed with status 404
Ressourcen-Adresse: /…/wp-statistics/assets/js/datepicker/moment.min.js?ver=2.30.1
Source-Map-Adresse: moment.min.js.map

Thank you, @aclys!

Dear @aclys,

We have attempted to reproduce the issue and found that it appears to be caused by caching.

Please clear the cache in your browser, cache plugin, CDN, and hosting environment, then check if the issue is resolved.

Thank you for your cooperation!

Regards

@mhdizmni – As I said before, the errors appear after clearing the cache, too. The screenshot is made after clearing the cache.

Dear @aclys,

We have made several visual improvements in the latest version of the plugin. Please refer to the following image as a reference: https://i.vgy.me/35EIqR.png. I have highlighted some of the differences between the screenshot you shared and the WP Statistics interface in the latest version.

That being said, the issue is likely related to caching, and it appears the cache has not been cleared.

Thank you!

Regards

@mhdizmni

The older version was because I haven’t seen an update available. I did update after that. And I had the issue still until now. It is now gone. And it was no cache issue. I know the if I clear my cache or not. You’re guessing, but I know.

Still the charts are not working (Daily Traffic Trend & global Visitor Distribution).

• This reply was modified 1 week, 5 days ago by aclys.

Dear @aclys,

Thank you for the clarification!

Kindly note that we try our best to assist and guide our users based on the information they provide us.

Additionally, could you please confirm if the issue is resolved after updating?

Lastly, we kindly ask that you open a new thread regarding the issue with the charts. Providing more details and any relevant screenshots would greatly assist us in addressing the problem.

Thank you for your continued support!

Regards

@mhdizmni – The error message I posted here over a day ago, suggest that the errors were part of the chart problem.