• The WooCommerce Shipping & Tax plugin no longer works if this is activated. This plugin doesn’t provide any USPS shipping methods or rates for customers to use at checkout.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Gerhard Potgieter

    (@kloon)

    Hi @adgitate, sorry to see you feel the plugin does not bring value to you.

    Please note that WooCommerce Shipping is not a replica to WooCommerce Shipping & Tax but instead a brand new extension built from the group up.

    The USPS rates functionality you talk about in WooCommerce Shipping & Tax have also been deprecated for 6 years already and we only kept access to those that used it prior to the deprecation as a gesture of good faith. You can continue to use WooCommerce Shipping & Tax if you wish to keep using USPS live rates, or if you’d prefer to use WooCommerce Shipping then please reach out to support so we can see how we can accommodate you to make that happen.

    Also may I please ask you reconsider the 1 star review as I feel it is not fair rating a plugin on a feature that we do not advertise as being supported.

    Thanks!

    robotor

    (@robotor)

    This review is absolutely correct. It will break your shop and force you to pay.

    “does not bring value” is a vast understatement.

    Plugin Author Gerhard Potgieter

    (@kloon)

    Hi @robotor, sorry to hear you feel this way. We are not forcing anyone to pay, in fact if you are a legacy user of the live rates functionality in WooCommerce Shipping & Tax you would have gotten an email last week with access to a free subscription to the USPS extension from WooCommerce.com to use with WooCommerce Shipping. You can also continue to use WooCommerce Shipping & Tax should you wish, just disable WooCommerce Shipping.

    As mentioned here an in other threads before, the live rates functionality in WooCommerce Shipping & Tax have been deprecated for 6 years already, in that time it has not received any updates, yes if it works don’t touch it, but unfortunately the carriers are constantly updating their API’s and deprecating old ones, and USPS is an example of one that was recently deprecated and destined to be removed which will leave the live rates feature in WooCommerce Shipping & Tax broken as well.

    As with in any sustainable business, and I am sure you do the same, you need to prioritise the things people pay for over the free ones. The USPS extension, and all other shipping method extensions on WooCommerce.com is in active development, receives regular updates, and carrier feature deprecations are handled well in advance.

    “does not bring value” is a vast understatement.

    Did you know that the labels you purchase through WooCommerce Shipping are actually a lot cheaper than going directly through the carrier? This fact alone, I would say, brings lots of value.

    Say you just have to ship around 10 orders a month for your store, at an average saving of around $2 per shipping label that equates to a total saving of $240 over a year, which is more than enough to offset the cost of the USPS extension from WooCommerce.com.

    That being said, that does not mean we are not looking into this for WooCommerce Shipping. We are constantly evaluating feedback and making decisions based on that, so keep an eye out for any announcements that may be made in the future.

    Yes our execution may not have been perfect, but we are making efforts to accommodate stores that relied on live rates.

    Hopefully our efforts are worth considering changing your reviews and views on the matter.

Viewing 3 replies - 1 through 3 (of 3 total)
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