Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    I see that your CSV file contains three different variable products and their variations. Are all three of them failing to import?

    For the second and third ones, I see what might be causing an issue — each variation has the “Parent” set as itself, rather than the SKU of the parent variable product:

    variations
    Link to image: https://d.pr/i/BLgeWq

    That first one looks OK though regarding the Parent: it is set to the parent’s SKU. Is that one failing too?

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there again,

    I also did a test import with your CSV, and the products failed to import because I don’t have those image files available (all errors were regarding images):

    import error
    Link to image: https://d.pr/i/jPeZ79

    Just want to make sure — have you already uploaded all of those image files to your Media Library?

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there again again,

    Did a bit more testing after removing the images column from the CSV. I saw that the products imported, but no variations were created.

    After that, I noticed that the attributes “visible” and “global” columns were only set at the Parent level, but not for the variations. I added 1‘s for all of the attributes on the variations as well like this:

    variations
    Link to image: https://d.pr/i/q4Z6Qp

    After that, when I imported it successfully created the variations for that product:

    variations
    Link to image: https://d.pr/i/IkGSYT

    So, it looks like you will need to set those all to 1 so that they are used on the variations too. Also, you’ll need to change the Parent column for the 2nd and 3rd products as described in my first comment above.

    I hope that helps!

    Thread Starter CooperDevon

    (@cooperdevon)

    Thanks for checking and your support.
    I made a few changes to the file, added the parent sku to variations, removed the attributes from the variations and now everything importing just fine.

    THANKS THANK THANKS ??

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    Nice!! Glad to hear it’s working now!! ??

    Have a wonderful day!

Viewing 5 replies - 1 through 5 (of 5 total)
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