No video’s showing

  • Resolved Megazip

    (@megazip)


    2 years, 8 months ago

    Hello,

    The video’s are not showing on the page, only a part of the pagination is visible
    Please check the photo i have added.

    Thanks,
    Pieter

    Check photo

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Megazip

    (@megazip)

    UPDATE:
    I noticed that the Gallery Video options are not working properly, except two: “Thumbnails Video 2” “Content Popup 1+2” “Fancy Gallery 1”
    All others are not working or don’t show anything.

    Is the Pro Version more stable?

    Thanks!
    Pieter

    • This reply was modified 2 years, 8 months ago by Megazip.
    • This reply was modified 2 years, 8 months ago by Megazip.
    Plugin Author totalsoft

    (@totalsoft)

    Hello, dear Megazip.

    Thank you for contacting us!

    Thank you for using video galleries. We checked the link and the gallery works on your site.

    Can you please tell me if you used a different type of gallery? And maybe the problem was with pagination?

    Can you give a link where we can see the problem? Waiting for your reply.

    Have a good day!

    Thread Starter Megazip

    (@megazip)

    Hello!

    When the problem happened i did not use another gallery script.

    Now i do have another gallery for testing.

    Links:
    Video Grid 1
    (Load More is set)
    Lightbox video gallery 1
    (Pagination set)

    All help appreciated!
    Pieter

    Plugin Author totalsoft

    (@totalsoft)

    Hello, daer Megazip..

    Thank you for contacting us!

    We checked. Your hosting has limit its working time. You can put 30 options on one table. And we don’t know why they made such a restriction.

    To solve the problem, you need to remove the plugin. After that, clear all files from the hosting.

    Edit our gallery file Total-Soft-Gallery-Video-Install.php. Find the code

    VARCHAR(255)

    Please edit the code and write like this.

    VARCHAR(100)

    Everything needs to be changed. After that save the gallery file and after that install the plugin.

    Have a good day!

    Sincerely, Total-Soft

Viewing 4 replies - 1 through 4 (of 4 total)
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