Slow Support – No Way to Reset License

I’ve got to say, I’ve liked this product up until I’ve had to work with the support – it’s very slow, which is a problem when you’re dealing with selling a product – especially online courses.

The documentation is A+ for this product – follow every detail and don’t skip anything, and you will have a good working system. However, page setups and checkouts are not well documented – so you might have to play around a bit to get the menus right.

Surprisingly, there is no way to reset the site license online. We recently had to reinstall our WordPress site and could not activate the site license. Again, see the first point above – getting a response to a production site problem is problematic.

Otherwise, I really like the plugins and hope to keep using them long into the future.

• This topic was modified 4 years, 5 months ago by kjnelan01.