No works with Paypal

  • Resolved 2TheMoon

    (@ruskiller777)


    4 years, 3 months ago

    additional 3% fee in card not working with paypal .. i getting 10413 error – The totals of the cart item amounts do not match order amounts.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @ruskiller777,

    Do you mean that the PayPal fee is not included in the total amount? If yes, then I have tried to replicate your issue on our staging site but I am unable to replicate it. To me, the PayPal fee is included in the total amount.

    So, to troubleshoot the issue can you please share the screenshot of the issue which you are facing and the steps to replicate the issue so that we can check once by doing the same.

    Regards,
    Kenil Shah

    Thread Starter 2TheMoon

    (@ruskiller777)

    No..paypal dont adding additional fee. Plugin works only if i setting fixed fee but getting error when i using 3.5%+0.35

    Plugin Support kenil802

    (@kenil802)

    Hi @ruskiller777,

    As I have asked in my previous email, it would be great if you can share the screenshot of the issue which you are facing and also the steps to replicate so that we can check the issue in detail.

    Regards,
    Kenil Shah

    Thread Starter 2TheMoon

    (@ruskiller777)

    [ redundant link removed ] try to buy with paypal

    Thread Starter 2TheMoon

    (@ruskiller777)

    View post on imgur.com

    Plugin Support kenil802

    (@kenil802)

    Hi @ruskiller777,

    Thank you for the screenshot.

    Could you please try once by deactivating all the other plugins except for the WooCommerce and the Payment Gateway Based Fees and Discounts plugin and then check whether the error still exists or not?

    Do let us know how it goes.

    Regards,
    Kenil Shah

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘No works with Paypal’ is closed to new replies.