No Zoom on Mobile

  • Resolved coachdom

    (@coachdom)


    2 months, 3 weeks ago

    Hi there,

    I’m currently testing the free version and I plan to go premium once my shop is up, running and generating income. I will be scaling up and some of the features in the premium section are a must.

    My problem at the moment is that the zoom in feature works great on desktop but I can zoom in on mobile. Taping the image or pinching doesn’t do anything. Could you help me out? I don’t want to launch it in this state.

    Many thanks

    CoachDom

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author David Rosendo

    (@drosendo)

    Hi CoachDom,

    Thank you for your message and for considering our plugin for your shop!

    I understand your concern about the zoom functionality on mobile devices. Currently, the lens zoom feature is disabled on mobile because users’ fingers often cover the image they want to view, making it difficult to see the zoomed-in details.

    Instead, we recommend using the lightbox feature with pinch-to-zoom functionality. This method loads the full-size image, providing a much better zoom experience on mobile devices. Users can easily zoom in and out by pinching on the image without their fingers obstructing the view.

    Best regards,
    David

    Thread Starter coachdom

    (@coachdom)

    Thank you this worked for me!

    Plugin Author David Rosendo

    (@drosendo)

    Great it helped ??

    Cheers,
    David

Viewing 3 replies - 1 through 3 (of 3 total)
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