Non-Admin user cannot change nickname on frontend

  • Resolved stephunique

    (@stephunique)


    2 months, 3 weeks ago

    Hello,

    I installed this plugin and tested it as an admin and as a test user I registered as an author. On the frontend, as an admin, I was able to use WP User Manager to change my nickname and then set the “set display name to” the nickname I created.

    However, when I tried the same thing as an author, I could not change the nickname. After I changed it and clicked on “Update Profile”, the name does not change even though a message says “Profile successfully updated.”. It only changes if I log out and log back in, or if I attempt to change it on the WordPress backend profile area.

    Can you help?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Robert Fortaleza

    (@robfrtlz)

    Hi @stephunique,

    Good day! Thanks for writing in.

    I understand that you are having an issue with our plugin, I am here to help.

    Would you be so kind to open a new ticket on our support platform, so I can help you out properly?

    While doing so, please provide as many details as you can. Kindly include a video of the behavior, so I can test the exact steps you are doing in my test environment.

    Looking forward to hearing from you soon.

    Thread Starter stephunique

    (@stephunique)

    I am closing his thread as it seems to work now. For me, I had to log out and log back in, but nevertheless it works now. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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