Non Admins cannot see WP Dashboard

  • Resolved jv_oz

    (@jv_oz)


    8 years, 5 months ago

    Hello everyone,

    I have a site where for some reason I can login but other users cannot login unless they are WP Admins.

    If I go to allsaintsepping.org/wp-admin it is redirected to allsaintsepping.org/login automatically. If I put my username and password in then I am taken to the WP dashboard as expected. However if I login as a test user who is, say, an Editor, they do not go to the dashboard.

    This is very frustrating as I want Editors to be able to login and make changes to posts etc.

    I have tried turning off all the plugins and then re-enabled until I identified that it is Ultimate Member that causes the problem.

    Can you please help me resolve this issue?

    Thanks for your help,

    John

    https://www.ads-software.com/plugins/ultimate-member/

Viewing 6 replies - 1 through 6 (of 6 total)

  • You Mean..Editors can login but not to the dashboard …or editors can′t
    Definitely login.
    If Editors can Login but not to the dashboard, you need to give them permitions in the roll editor in Plugin Settings , and ofcourse asign that roll to editors ..if your issue continues you can try theyre Paid Support, they will fixit Faster
    Paid Support

    Thread Starter jv_oz

    (@jv_oz)

    Sorry, yes they can login, no they can’t see the dashboard.

    What do you mean by the statement “give them permitions in the roll editor in Plugin Settings” in “If Editors can Login but not to the dashboard, you need to give them permitions in the roll editor in Plugin Settings , and of course asign that roll to editors”?

    Thanks mate,

    John

    [ No bumping please. ]

    Plugin Author Ultimate Member

    (@ultimatemember)

    Hi,

    The reason it redirects to login page is there is an option in UM settings > access tab which has an option which has been turned on that precents guests from accessing wp-admin.

    If you want editors to be redirected to admin you will need to create a UM editor role and set login redirect to wp-admin.

    Thanks

    Thread Starter jv_oz

    (@jv_oz)

    Fantastic! Thank you so much for your reply. This solved it for me and now I understand what @angelo was referring to above! Thanks again. John

    Plugin Author Ultimate Member

    (@ultimatemember)

    Thanks ??

    Hello There

    I have made community role in ultimate member role section an register one user an assigned this role to him.
    Now i have also set option that logged in user will redirect to wp-admin.But when i logged in from frontend i am not able to access wp-admin.

    Please guide me where i am getting wrong.

Viewing 6 replies - 1 through 6 (of 6 total)
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