Great Plugin and Support Improving

  • Great plugin that displays very nicely! I really like it. I love the category filter too! ***I previously gave a bad review because no one was responding to any of the support requests. They eventually responded to my review with statements that they now have someone dedicated to respond to support requests. They also released a new version that fixed the issue I was having. I will up my Rating to 3 Stars instead of 1. My rating will hopefully increase as time goes on, as I will continue to use this plugin. Just need time to see their new business model and support structure functioning properly.

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  • Plugin Author riosisgroup

    (@riosisgroup)

    Hi,
    First of all, let us apologize for being inactive for quite a small period of time. Infact, there were many occasions where we had to deal with personal request to customize portfolio according to their individual requirement, since this wasn’t a business model for us, but was given free of cost, this has really put us under pressure stealing our professional work hours resulting unproductive days.

    Now, since we understand people are still downloading it and really needed our support with which we can make this plugin the best available one in the market, we have hired a person who will be dedicated to provide support for our existing and upcoming plugins. All your requests will be addressed hereonwards and bugs if any will be corrected without delay. About changes, if it is acceptable, that will be considered by the team.
    Customers requiring additional functionalities and customization on the plugin can contact Rio Team directly through https://www.riosis.com, this can be done for a mutually agreed payment.

    Thank you all again and again for your comments

    Rio Team

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