Non Existent Support.

  • I have reached out to the author of this plugin multiple times, with multiple tickets and replies with 0 responses for weeks/months. This behavior has no excuse, and I believe this project is now dead.

    I will be looking for alternative big corporate plugins which achieve the same results, at least we can get a reply! This issue has been happening consistently for the last year with this plugin, I have had this software for years.

    Very disappointing Mark.

    – EDIT
    No response, but I managed to fix the issue on my own. I am still disappointed with the lack of support but since this plugin is so beautiful and easily my favorite plugin in my setup I have changed my review from 1 star to 5 star.

    Please don’t give up on this project.

    • This topic was modified 2 months ago by zorv. Reason: Resolved Issue
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  • Similar experience. Mark used to be on top of support but has been missing. He reassured me the plugin is still being developed, but a developed plugin with no support is not helpful, especially when someone has paid for the Pro version which includes “priority support”.

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