Non-necessary cookies are reset on page refresh or navigation

  • crinive

    (@crinive)


    1 month ago

    Hi, I’m having issues with the non-necessary cookies.

    When I click on the “Accept Necessary” button it works fine and clears all cookies which are not listed under the “Necessary Cookies” category. But as soon as I refresh the page or navigate the website, the same cookies that were just cleared, are set again.

    I’m not sure if there’s something I’m missing on the settings, but have tried in both regular and incognito tabs in Chrome and it’s the same.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author pressidium

    (@pressidium)

    Hey, @crinive!

    Would you mind sharing your plugin’s configuration?

    To export your settings as a JSON file:

    1. Log in to wp-admin
    2. Navigate to “Cookie Consent”
    3. Scroll to the bottom of the settings page
    4. Click “Export Settings”
    Thread Starter crinive

    (@crinive)

    Hi, thanks for the reply.

    Here’s the JSON export: https://drive.google.com/file/d/1JBkGVRODcDMrSItA6lw2s6jXivNdErCi/view?usp=sharing

    Thread Starter crinive

    (@crinive)

    Hi there, any updates on this matter?

    alcain

    (@alcain)

    Hi ‘crinive’

    I seem to have a similar problem – did you find out what was causing your issue?

    I have a Google analytics cookie that comes back when I hit refresh or navigate to another page even though I have saved ‘Reject all’.

    • This reply was modified 2 weeks ago by alcain.

    For what it’s worth I fixed my issue.

    Not sure if it helps you out, but I simply needed to activate Google Consent Mode in ‘Consent Mode’ (‘Google Consent Mode v2 (GCM’)… and selecting ‘Google tag (gtag.js)’

    Seems to have done the job, (although I wish I understood this better technically).

Viewing 5 replies - 1 through 5 (of 5 total)
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