• Quando viene compilato il form, per email non arrivano i campi radio e checkbox. questo mi capita con tutti i siti, ricevo solo i campi email, oggetto e testo messaggio, cioè quelli standard, appena inserisco campi nuovi non me li fa vedere.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Erik

    (@codekraft)

    Ciao @roberto282, this is the support forum in the English language. If you need help in Italian, please follow this link: https://it.www.ads-software.com/support/. There you can find the support you need in our language (I’m Italian too). Otherwise, please ask in the language used in this support threads. Thanks!

    Erik

    (@codekraft)

    about your issue are you sure to have compiled in the right way the second tab of the contact form 7 mail configuration?

    please check this help page
    https://contactform7.com/setting-up-mail/

    Tip: To ensure that you have used all the tags you have placed in the email, check that all the fields above ‘to’ are in gray and not in black. If they are black, it means they are not used, and most likely you need to copy that tag into the email template

    Thread Starter roberto282

    (@roberto282)

    The email arrives to me, but it arrives with missing fields. I insert new fields in addition to the standard ones, such as checkbox or radio, but they don’t arrive by email. see process example

    Erik

    (@codekraft)

    Could you please kindly show me the content of the second tab? To be clear: the content that is sent by e-mail is shown in that tab, whereas in the first one (the one you screenshotted) is what is displayed in the website frontend

Viewing 4 replies - 1 through 4 (of 4 total)
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